BSOD when PC left idle; Error Code 0x124


  1. Posts : 1
    VA - Virginia
       #1

    BSOD when PC left idle; Error Code 0x124


    This is my first custom PC build and I thought everything was going smoothly until I started getting BSoDs whenever I left the PC idle with not inputs for a period of time. Now, mind you I can go days without a BSoD if I don't leave it alone and idle. I mean even just leaving the space bar held down will prevent it from BSoDing, but if I don't touch my mouse or keyboard it will happen. Even running a simple keyboard macro off my Razer Blackwidow that spams F5 prevents this, but again if I just want to sit back and watch a movie or step away for grab lunch, it BSoDs on me.

    Things I have done:
    -Flash the BIOS
    -MEMTests
    -chkDSK on both my Hard Drives
    -Updated all drivers
    -Disabled any sleep/charger functions that kick in after a set period of time
    -I have forced the PC into Sleep & Hibernate. This does not trigger it.

    I'm hoping for any help on this matter.
      My Computer


  2. Posts : 6,741
    W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
       #2

    Hello Zedasiobud, welcome to 7F. I've taken a look at your dumps and you're receiving 0x124s which are generic bugchecks that indicate a hardware fault. 0x124s very rarely give an indication as to what the problem is and that's the case here, the only thing we can recommend here is a series of stress and diagnostic tests to try and pinpoint the hardware that is causing the issue. Please follow the steps below to the letter and post the results for each, some of them may duplicate what you've already tried but please perform them again.
    Code:
    WHEA_UNCORRECTABLE_ERROR (124)
    A fatal hardware error has occurred. Parameter 1 identifies the type of error
    source that reported the error. Parameter 2 holds the address of the
    WHEA_ERROR_RECORD structure that describes the error conditon.
    Arguments:
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: fffffa801272a038, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
    Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.
    
    7: kd> !errrec fffffa801272a038
    ===============================================================================
    Common Platform Error Record @ fffffa801272a038
    -------------------------------------------------------------------------------
    Record Id     : 01d08f0ff6819fe4
    Severity      : Fatal (1)
    Length        : 928
    Creator       : Microsoft
    Notify Type   : Machine Check Exception
    Timestamp     : 5/15/2015 13:06:33 (UTC)
    Flags         : 0x00000002 PreviousError
    
    ===============================================================================
    Section 0     : Processor Generic
    -------------------------------------------------------------------------------
    Descriptor    @ fffffa801272a0b8
    Section       @ fffffa801272a190
    Offset        : 344
    Length        : 192
    Flags         : 0x00000001 Primary
    Severity      : Fatal
    
    Proc. Type    : x86/x64
    Instr. Set    : x64
    Error Type    : Micro-Architectural Error
    Flags         : 0x00
    CPU Version   : 0x00000000000306c3
    Processor ID  : 0x0000000000000002
    
    ===============================================================================
    Section 1     : x86/x64 Processor Specific
    -------------------------------------------------------------------------------
    Descriptor    @ fffffa801272a100
    Section       @ fffffa801272a250
    Offset        : 536
    Length        : 128
    Flags         : 0x00000000
    Severity      : Fatal
    
    Local APIC Id : 0x0000000000000002
    CPU Id        : c3 06 03 00 00 08 10 02 - bf fb fa 7f ff fb eb bf
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
    
    Proc. Info 0  @ fffffa801272a250
    
    ===============================================================================
    Section 2     : x86/x64 MCA
    -------------------------------------------------------------------------------
    Descriptor    @ fffffa801272a148
    Section       @ fffffa801272a2d0
    Offset        : 664
    Length        : 264
    Flags         : 0x00000000
    Severity      : Fatal
    
    Error         : Internal unclassified (Proc 2 Bank 1)
      Status      : 0xbf80000000200401
      Address     : 0x00000000fee00040
      Misc.       : 0x0000000000000086



    STOP 0x124 Troubleshooting

    Read carefully before proceeding.



       Warning
    If you're overclocking your system, revert back to stock clocks now.

       Note
    Test the system once the overclock is removed before continuing with the steps outlined below.


    Part One: CPU Stress Test
    Part Two: MemTest86+ RAM Diagnostic
    Part Three: Hard Drive Diagnostics
    Part Four:GPU Stress Test




    ONE

     CPU TEST


    Run Prime95 to stress test your CPU. Hardware - Stress Test With Prime95

       Warning
    Your CPU temperatures will rise quickly while under this stress test. Keep a keen eye on them and abort the test if overheating occurs.





    TWO

     RAM TEST


    Run MemTest86+ to analyse your RAM. RAM - Test with Memtest86+



       Note
    MemTest86+ needs to be run for at least 8 passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.





    THREE

     HDD TEST


    Run SeaTools to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use

       Note
    Do not run SeaTools on an SSD as the results will be invalid.


    Run chkdsk Disk Check




    FOUR

     GPU TEST


    Run Furmark to stress test your GPU. Video Card - Stress Test with Furmark

       Note
    Run Furmark for around 30 minutes.

       Warning
    Your GPU temperatures will rise quickly while Furmark is running. Keep a keen eye on them and abort the test if overheating occurs.
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 03:38.
Find Us