System service exception BSOD playing Starcraft 2

Boozad · 25 May 2015

Do you know what the STOP code is when you get the BSOD at bootup? I've scanned through the thread but can't seem to find it.

EDIT: Is it still the 0x6B?

JTMoney66 · 25 May 2015

Yes, it is 0x0000006b. There are some other numbers there too but they are all zeroes.

Boozad · 25 May 2015

Can you boot using your Windows installation media (DVD or USB), locate the bootcat.cache file (%SystemRoot%\system32\codeintegrity), delete it then try rebooting.

JTMoney66 · 25 May 2015

Yes, I deleted the file and I get the same BSOD.

Boozad · 25 May 2015

Can you run the repair option from the bootable media? Theoretically this should replace/restart whichever driver has been deleted/disabled.

JTMoney66 · 25 May 2015

Ok, I had to first make a bootable usb flash drive from my Windows 7 ISO image (I don't have any blank discs). I booted successfully from this drive and then I selected my Windows installation to repair and it launched Startup Repair. It said "Attempting Repairs..." for about 1 minute. (This is longer than when I tried Startup Repair from the recovery environment before).

It then told me Restart your computer to complete the repairs. I clicked Finish, then the computer rebooted and right after the Windows screen, I got the same BSOD again.

Boozad · 25 May 2015

Try it again two more times for a total of three times.

Boozad · 25 May 2015

JTMoney66 said:

Additional info:

I opened system restore again and now my D: is listed as (D:) (System) ready to restore. All other drives including C: say the drive is not in the selected restore point. That is strange I always boot from the c: drive where I installed Win7.

Edit: I disconnected all external drives and for some reason it reassigned drive letters. I am currently running SFC /scannow /offbootdir=d:/ /offwindir=d:/windows. The first run it said could not perform the requested operation. The 2nd and 3rd times it said found corrupt files but was unable to fix some of them.

Is D: still listed as the System Disk do you know? I don't know how this could have happened but I'm wondering if the Master Boot Record has somehow shifted from your SSD to your D: drive.

JTMoney66 · 25 May 2015

Yes, I tried the system repair 2 more times and I still cannot load Windows.

Yes, D: is still the system disk. I thought it was because the recovery environment re-enumerated the drives as you or Noel mentioned.

JTMoney66 · 25 May 2015

Hi Boozad,

I am getting a new hard drive. I think I will just do a clean install on my new hard drive (and use the old system drive for storage) to bypass this issue if we cannot find a solution soon. That would work, correct? What should I do to make sure I clean up my old Windows installation, etc.? Thank you.