System service exception BSOD playing Starcraft 2

Hi, I am running Windows 7 Ultimate Edition SP1 64-bit. I was playing Starcraft 2 and I got BSOD. I haven't gotten a BSOD in a while so I thought it was weird.

I wasn't sure if it's my graphics card overheating so I set my automatic fan curve to be more conservative and also took steps to decrease the ambient temperature outside the case.

The only thing I remember from the BSOD was "System service exception". So I ran SFC /scannow and I obtained the attached CBS.log and sfcdetails.txt (containing [SR] strings).

Please see the attached files and any help is greatly appreciated.

Thank you,
John

There's only one dump file in your logs. I'll outline what it's showing below.

 REALTEK DRIVER

Your Realtek RTL8168E/RTL8111F/RTL driver is being flagged. It's old and needs updating. Check here for an updated version.

Code:

fffff880`0d50a570  fffff880`06c3b904Unable to load image \SystemRoot\system32\DRIVERS\Rt64win7.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for Rt64win7.sys
*** ERROR: Module load completed but symbols could not be loaded for Rt64win7.sys
 Rt64win7+0x2904

1: kd> lmvm Rt64win7
start             end                 module name
fffff880`06c39000 fffff880`06cbe000   Rt64win7 T (no symbols)           
    Loaded symbol image file: Rt64win7.sys
    Image path: \SystemRoot\system32\DRIVERS\Rt64win7.sys
    Image name: Rt64win7.sys
    Timestamp:        Fri Jun 10 07:33:15 2011 (4DF1BAAB)
    CheckSum:         0008B67F
    ImageSize:        00085000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

 NVIDIA DRIVER

Your nVidia driver is causing issues. Check here for the latest driver for your card and follow NVIDIA Drivers - Avoid Problems for the cleanest possible install.

Code:

fffff880`0d50b1d8  fffff880`079a36ebUnable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
 nvlddmkm+0x78c6eb

1: kd> lmvm nvlddmkm
start             end                 module name
fffff880`07217000 fffff880`07c4f000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        Wed Apr 08 21:32:37 2015 (55259065)
    CheckSum:         009F7AE7
    ImageSize:        00A38000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

 DAEMONTOOLS

Uninstall Daemon Tools, a proven cause of BSODs.

1. Uninstall Daemon Tools.
2. Download the SPTD standalone installer and perform the following steps.
3. Double click the executable to open it.
4. Click the button shown below.

   Information

If the button it is grayed out as shown in the image, there is no more SPTD installation on your system and you can just close the window.

JTMoney66 said:

Hi, I uninstalled Daemon tools. The dialog that opened with the file you linked had no uninstall option. So I uninstalled from the control panel.

That uninstaller is for SPTD, not DaemonTools. You have to run that after uninstalling DaemonTools.

JTMoney66 said:

I tried installing the new Realtek drivers but I got an error RTinstaller has stopped working.

Did you download the correct driver? Did you uninstall the old one before installing the new one?

JTMoney66 said:

After I uninstalled a Nvidia audio driver, it would not allow me uninstall the rest until I restarted.

I restarted and now I get a blue screen error and I am unable to start windows: "process1_initialization_failed" stop 0x0000006B. I am typing this on my phone. I don't know what to do. Please help.

A 0x6B means you've disabled or removed a driver that's needed at bootup, I've no idea what driver you've disabled or deleted there. Can you boot into Safe mode and see if you have any Restore points available?

You're welcome, keep us informed.

Take a read through this tutorial and see if you can perform any of the relevant steps.

Troubleshooting Windows 7 Failure to Boot