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Windows 7: BSOD while playing games

02 Jun 2015   #11

Windows 7 Ultimate x64

i had few more BSODs but i think they are same as others
i relised that i had unlimited fps on games so they would run at 120+ fps so that might be the problem of high temperature (it gets up to 65 C on procesor while playing), i ll put it to 60 max
i tried external fan but it just use so much power and it looked like it was even slower

My System SpecsSystem Spec
02 Jun 2015   #12

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10

Ok V1 mate just how old is the machine ? I see from a Google it looks reasonably new but even so it could be down to the thermal compound that goes between those chips and the heatsink having dried out or has not been applied properly at manufacture.

Now I have had a few laptops apart and can say that some manufacturers are better at applying the compound better than others or maybe it has been carried out sloppily for whatever reason. Now if the machine is still under warranty then it is just a matter of returning it to wherever you bought it and get them to check the heat issue out. If it is out of warranty then it can be quite an expensive job to get done by techies. If you do it yourself then it is quite a straight forward job as long as you are careful when disassembling the machine. If you go that path I can let you know some general precautions to take.

In the pic - it is not your exact model but gives you an idea of what is in there - the heatsink would cover both silicon chips (GPU & CPU) and between the two surfaces would be the compound - that is if you are going to do it yourself.

The other alternative is to get one of those cooling pads for laptops but not having to use one I cannot vouch as to the practicality and efficiency of them.
My System SpecsSystem Spec
03 Jun 2015   #13

Windows 7 Ultimate x64

its about 4 years old and it bought it from a friend half a year ago but he had no problems with it.
we have some guys in city that repairs pc/laptops so ill ask them about it
i have prety old cooling pad that is not power efficient and have fan in middle and not on left, when i put laptop on it its like under touch pad and just slows pc
and how are dumfiles doing?
My System SpecsSystem Spec

03 Jun 2015   #14

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10

Ok mate now there are refs to update issues and one for Skype which seems to be cropping up a bit just lately. Now two things have you got any more dumps since 22nd May? and maybe it is worth trying a system restore if I have not asked for before.
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
Invalid system memory was referenced.  This cannot be protected by try-except,
it must be protected by a Probe.  Typically the address is just plain bad or it
is pointing at freed memory.
Arg1: ffffffff83483024, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: fffff960000b006a, If non-zero, the instruction address which referenced the bad memory
Arg4: 0000000000000005, (reserved)
Debugging Details:

Could not read faulting driver name
READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800030b3100
GetUlongFromAddress: unable to read from fffff800030b31c0
fffff960`000b006a 488b5c2430      mov     rbx,qword ptr [rsp+30h]
PROCESS_NAME:  Skype.exe
ANALYSIS_VERSION: 6.3.9600.17298 (debuggers(dbg).141024-1500) amd64fre
TRAP_FRAME:  fffff8800bae77f0 -- (.trap 0xfffff8800bae77f0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000000 rbx=0000000000000000 rcx=fffff900c31f46a0
rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
rip=fffff960000b006a rsp=fffff8800bae7980 rbp=0000000000000000
 r8=000000000000000b  r9=0000000000000000 r10=fffffa800b3c6ec0
r11=fffff900c1d3ec20 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl nz na pe nc
fffff960`000b006a 488b5c2430      mov     rbx,qword ptr [rsp+30h] ss:0018:fffff880`0bae79b0=0000000000000000
Resetting default scope
LAST_CONTROL_TRANSFER:  from fffff80002ef07aa to fffff80002e768c0
fffff880`0bae7688 fffff800`02ef07aa : 00000000`00000050 ffffffff`83483024 00000000`00000000 fffff880`0bae77f0 : nt!KeBugCheckEx
fffff880`0bae7690 fffff800`02e749ee : 00000000`00000000 ffffffff`83483024 fffff8a0`0224b000 00000000`00000000 : nt! ?? ::FNODOBFM::`string'+0x3fda1
fffff880`0bae77f0 fffff960`000b006a : 00000000`00000000 00000000`00000001 00000000`00000000 00000000`000e0486 : nt!KiPageFault+0x16e
fffff880`0bae7980 fffff960`000afea2 : 00000000`00000000 00000000`00000000 00000000`00000000 fffff900`c3836902 : win32k!InternalBuildHwndList+0xca
fffff880`0bae79b0 fffff960`00096701 : 00000000`00000000 fffff880`0bae7b60 00000000`00000000 fffff900`c251f8d0 : win32k!BuildHwndList+0x76
fffff880`0bae79e0 fffff800`02e75b53 : fffffa80`0bb3bb50 00000000`00000000 00000000`0017e288 fffff880`0bae7a88 : win32k!NtUserBuildHwndList+0x19d
fffff880`0bae7a70 00000000`752effea : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`0017e268 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x752effea

fffff960`000b006a 488b5c2430      mov     rbx,qword ptr [rsp+30h]
SYMBOL_NAME:  win32k!InternalBuildHwndList+ca
FOLLOWUP_NAME:  MachineOwner
IMAGE_NAME:  win32k.sys
IMAGE_VERSION:  6.1.7601.18834
FAILURE_BUCKET_ID:  X64_0x50_win32k!InternalBuildHwndList+ca
BUCKET_ID:  X64_0x50_win32k!InternalBuildHwndList+ca
FAILURE_ID_HASH_STRING:  km:x64_0x50_win32k!internalbuildhwndlist+ca
FAILURE_ID_HASH:  {2a5e5ad1-4394-728c-5926-88f01f221bdb}
Followup: MachineOwner
My System SpecsSystem Spec
03 Jun 2015   #15

Windows 7 Ultimate x64

i fell like i got those BSODs while playing game and skyping with friends
i think i am getting BSODs from windows install and driver updates so i thought it was bad drivers but i installed everything in like few days...
here is my minidump

forgot to put this picture, i dont think it make a dump file but my laptop freezed few time like thisAttachment 361325
My System SpecsSystem Spec
03 Jun 2015   #16

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10

Sorry mate I haven't got a program to open RAR files so can't see what is in them the originals you sent are ok. If you can download the latest as per the originals then I can then see them.

What might be an idea is to do a system restore as I suspect there are some Skype type updates, and maybe even uninstall Skype temporarily and see what happens. It is easy to reinstall after all. If you do find the updates that are the culprits then maybe you had better set up getting updates like I do - that is inform me of them but let me choose. When you find the wretches then right click and hide them.
My System SpecsSystem Spec
06 Jun 2015   #17

Windows 7 Ultimate x64

i uninstalled skype, if i get more crashes ill post dumpfiles
enything else you need to help?
My System SpecsSystem Spec
06 Jun 2015   #18

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10

Not right now V1 lets just see what happens - you could try Skype later and if it does crash again then we shall know what the culprit is.
My System SpecsSystem Spec
06 Jun 2015   #19

Windows 7 Ultimate x64

i wont be playing so much for like month and half because i was sick this week so i need to study more till end of year and i am going on vacation for 2 weeks and i dont know more so i might be inactive for that amount of time.
My System SpecsSystem Spec
06 Jun 2015   #20

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10

No probs mate not going anywhere soon myself and I hope you have a nice break - and hope you are feeling a bit better now - and if you are a young bloke (unlike me) yes mate keep up the studies it is all important take it from someone who left the study run a bit late and wished for lots of things in hindsight.
My System SpecsSystem Spec

 BSOD while playing games

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