BSOD (ATIKMPAG.SYS) when running Skillport player


  1. Realbigbri
    Posts : 2
    Windows 7 Ultimate x64
       New #1

    BSOD (ATIKMPAG.SYS) when running Skillport player


    I initially had an issue where any video I attempted to view (YouTube, DVD, Skillport player) would cause my system to freeze and 50/50 chance of crashing due to an ATI video driver issue. I have since then updated my video driver and currently have fixed 75% of the issues with the exception of when I use Skillport (educational classes). There is no video on the modules I take and is only audio that is narrating the slides/quizzes. I have uninstalled and re installed the drivers from ATI (onboard video) and still have the issue. I have uploaded the .dmp files for those who are more versed in analyzing these and can hopefully provide any insight as to what's causing the issue.

    Thanks for any help you can provide.
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  3. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #2

    We need ALL the data from the BSOD info tool, please!
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  4. Realbigbri
    Posts : 2
    Windows 7 Ultimate x64
    Thread Starter
       New #3

    My apologies, attached is the entire report to including all files. Don't know why they weren't included with the previous .zip.
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  6. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #4

    There's still data missing from the report - notably the SystemInfo file.
    That said, it's obvious that your Ad-Aware install is failing to load properly - which suggests an infection of some kind.

    Is Ad-aware your only anti-Virus/Malware app? What others are currently installed - what others have EVER been installed?
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