Blue Screen only when playing games

Page 1 of 3 123 LastLast

  1. Posts : 11
    Windows 7 Professional 64
       #1

    Blue Screen only when playing games


    Hi all,

    In the last month or 2 i've started getting a blue screen happy occasionally while playing a game called "SMITE". It doesn't happen when im just browsing or listening to music ect. I don't play any other game on my pc so can't comment on if it happens on other games or not. The blue screen says "Beginning dump of physical memory" at the bottom.
    I've followed the guide so hopefully what i've attached is the info you need. I have no idea about computers so you'll have to bare with me .

    Any help would be great
    Thanks
    Last edited by Signori; 22 May 2015 at 11:29.
      My Computer


  2. Posts : 26,869
    Windows 11 Pro
       #2

    Hello, Signori and welcome to the forums. I looked at your dump files and everything looked pretty consistent

    Code:
     
    Use !analyze -v to get detailed debugging information.
    BugCheck 116, {fffffa800a1ba010, fffff88006ab9848, 0, 2}
    Unable to load image \SystemRoot\system32\DRIVERS\atikmpag.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for atikmpag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
    *** WARNING: Unable to verify timestamp for win32k.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
    Probably caused by : atikmpag.sys ( atikmpag+b848 )

    Code:
    VIDEO_TDR_FAILURE (116)
    Attempt to reset the display driver and recover from timeout failed.
    Arguments:
    Arg1: fffffa800a1ba010, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
    Arg2: fffff88006ab9848, The pointer into responsible device driver module (e.g. owner tag).
    Arg3: 0000000000000000,
    Please update your driver and follow these suggestions

    What I would like to is have you reinstall the graphics driver, I would just like you to try it a little different. Please just install just the graphics driver and nothing else. Follow these instructions to try to get a good clean install and see if that works any better.

    I am going to give you some links that will help you get a good clean install and not have any drivers you don't need that will conflict with other drivers. Download a WHQL driver from https://www.sevenforums.com/graphic-c...ndows-7-a.html . Once you have them downloaded, uninstall you current driver from control panel. next clean up any left over drivers from following this tutorial Drivers - Clean Left over Files after Uninstalling and select only ATI Display Drivers. After you have done that and rebooted, install the new driver, only select custom install and install only what you have to. Very few people need most of what they include. You do not need the audio/HDMI drivers as you already have that in your Motherboard drivers. Unless there is some reason you need them, the only thing you really need is the Display Driver.
    Last edited by essenbe; 23 May 2015 at 07:56.
      My Computer


  3. Posts : 11
    Windows 7 Professional 64
    Thread Starter
       #3

    Thanks for your help essenbe, i've done what you said. I'll report back later on today and see if it has fixed it.
    Last edited by Signori; 23 May 2015 at 09:29.
      My Computer


  4. Posts : 11
    Windows 7 Professional 64
    Thread Starter
       #4

    Just had another blue screen
      My Computer


  5. Posts : 26,869
    Windows 11 Pro
       #5
      My Computer


  6. Posts : 11
    Windows 7 Professional 64
    Thread Starter
       #6

    Here you go.
      My Computer


  7. Posts : 26,869
    Windows 11 Pro
       #7

    That one is pretty much the same thing as before.

    Code:
    VIDEO_TDR_FAILURE (116)
    Attempt to reset the display driver and recover from timeout failed.
    Arguments:
    Arg1: fffffa800a694010, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
    Arg2: fffff88006a0b970, The pointer into responsible device driver module (e.g. owner tag).
    Arg3: 0000000000000000, Optional error code (NTSTATUS) of the last failed operation.
    Arg4: 0000000000000002, Optional internal context dependent data
    Please fill out your System Specs

       Information
    Your System Specs will help us to help you, and doing it in this manner will make them available to all helpers in every post and keep us from hunting for them. We ask that you fill them out in as much detail as possible including Desktop or Laptop, Model number if it is an OEM computer and all components with the Manufacturer and Model number if possible.

    If you will go to your last post and click the 'System Specs' in the bottom left of the post, you will find a link to update your system specs. Please fill those out in as much detail as possible, making sure to click save at the bottom of the page. If you would like to know what we would like, you can click 'My System Specs' at the bottom left of this post to see mine. If you do not know what your components are, this will help you accomplish this task. System Info - See Your System Specs
      My Computer


  8. Posts : 11
    Windows 7 Professional 64
    Thread Starter
       #8

    Updated, unsure how to see how big the PSU is?
      My Computer


  9. Posts : 11
    Windows 7 Professional 64
    Thread Starter
       #9

    This is what screen i get when it happens Gyazo - e05a56466aad9e4f09848446167d9227.jpg
      My Computer


  10. Posts : 26,869
    Windows 11 Pro
       #10

    Signori, if you don't mind please upload all files and screenshots here. This will tell you how.
    Screenshots and Files - Upload and Post in Seven Forums

    That is the same error you have been getting. Please make sure you have a GPU temp monitoring program and watch your temps closely. If you temps get too high, stop the test. Please run Furmark (Video Card - Stress Test with Furmark). It is a video card stress test. It will cause your GPU temps to rise quickly and very high. Let it run until the temps level out and quit rising any more. Also, please post a screenshot here of the test just before you stop it. Again, if your temps get too high, stop the test.

    Also, please upload the BSOD Posting instructions again.
      My Computer


 
Page 1 of 3 123 LastLast

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 06:35.
Find Us