BSOD when using CIMCO program (0x0000007A)

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  1. Posts : 8
    7 32/64bit
       #1

    BSOD when using CIMCO program (0x0000007A)


    We use Mastercam X8 on a Windows 64 bit Dell Precision M4800. We also use a program called CIMCO that will send the data to the lathe using a USB to Serial adapter. It has worked fine in the past but recently always BSOD whenever we click the transmit button in CIMCO to send the data to the lathe.

    So far I have:
    - Ran the Dell Diagnostics, and everything came back OK.
    - Used a different but same brand/model USB to serial adapter.
    - Used the system restore to push it back to a time when it worked.
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    Click on button below ....

    It will download the DM log collector. Right click on the application and run as administrator. It will generate a .zip file on your desktop. Upload the .zip.
      My Computer


  3. Posts : 8
    7 32/64bit
    Thread Starter
       #3

    I Did. It is in my attachment above....
      My Computer


  4. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #4

    The above does not include the necessary files.
      My Computer


  5. Posts : 8
    7 32/64bit
    Thread Starter
       #5

    I'll run it again, but it only created those three files in the zip. One moment.
      My Computer


  6. Posts : 8
    7 32/64bit
    Thread Starter
       #6

    OK.
      My Computer


  7. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #7



    Get SF Diag Tool, run it and upload the resulting zip.
      My Computer


  8. Posts : 8
    7 32/64bit
    Thread Starter
       #8

    Done.
      My Computer


  9. Posts : 8
    7 32/64bit
    Thread Starter
       #9

    Wait ignore that one, for some reason it said it was done, but now is throwing more files in.
      My Computer


  10. Posts : 8
    7 32/64bit
    Thread Starter
       #10

    Alright, I think this is correct. Sorry about that mate.
      My Computer


 
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