BSOD ntoskrnl.exe+748c0 - while running "Bluestacks"


  1. Posts : 2
    win 7 Ultimate x64
       #1

    BSOD ntoskrnl.exe+748c0 - while running "Bluestacks"


    Hello,

    I've tried for months on troubleshooting this BSOD, i've read other similar BSODs and used the same fixes if they pertain to my situation. I've also tried disabling virtual memory. Even after my upgrade on hard drive and RAM, the problem still occurs. I'm no BSOD expert and now i've exhausted all options to my ability. The problem occurs randomly when i run Bluestacks (an android emulator). Sometimes it will happen within 20 minutes, sometimes over night when i leave bluestacks running, or sometimes i can run bluestacks for 4 days straight. It's very random, i haven't figured it out yet.

    Please help with this matter, I have uploaded an archive as instructed from this forum.
    Some quick info on my pc:

    Win7Ultimate x64
    Crucial BX100 500GB SATA 2.5 Inch Internal Solid State Drive
    Transcend PC3-12800(DDR3-1600) 16GB 1.5V 204pin SO-DIMM Kit (8GB×2)
    NVIDIA GeForce GT650M (updated to the latest drivers)
    Intel(R) HD Graphics 4000

    If anyone could talk me through how to pinpoint which driver is causing the BSOD, i would greatly appreciate it and perhaps help me with assisting others on their BSODs as well.

    If you need additional information, please reply with your requests, thank you!
      My Computer


  2. Posts : 6,741
    W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
       #2

    You have an ASUS OEM PID on that machine which means your Windows is counterfeit.

    Code:
    Host Name:                 KARTUNE
    OS Name:                   Microsoft Windows 7 Ultimate 
    OS Version:                6.1.7601 Service Pack 1 Build 7601
    OS Manufacturer:           Microsoft Corporation
    OS Configuration:          Standalone Workstation
    OS Build Type:             Multiprocessor Free
    Registered Owner:          Karl
    Registered Organization:   TEAM OS
    Product ID:                00426-OEM-8992662-00173 ---> ASUS PID
    Original Install Date:     3/14/2015, 5:57:54 PM
    System Boot Time:          5/28/2015, 7:21:06 AM
    System Manufacturer:       CLEVO CO.                       
    System Model:              W110ER                          
    System Type:               x64-based PC
    Counterfeit installations such as yours can contain heavily modified code that can cause the installation to behave it unexpected ways. Analysing BSODs and determining their causes on these sorts of installations is completely unreliable, and for this reason most analysts won't attempt it.

    My recommendation is to install a genuine copy of Windows 7. This will minimise the problems you are experiencing and make subsequent diagnosis of BSODs far more reliable. Once you are running a genuine Windows 7 installation and are still experiencing BSODs, upload your new logs we will be happy to help you solve them.
      My Computer


  3. Posts : 2
    win 7 Ultimate x64
    Thread Starter
       #3

    Okay thank you!

    I can't find the recovery disk, i'll have it resent to me and post the new bsod results. The BSOD happened with the original installation also, so most likely it'll happen again once i reinstall.

    Thanks for your help!
      My Computer


 

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