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Windows 7: BSOD playing Battlefield 4

30 May 2015   #1

Windows 7 Ultimate x64
BSOD playing Battlefield 4

Hello, I recently picked up Battlefield 4 and have had a few blue screens that have been accompanied by a loud audio loop before the system resets. I went ahead and reformatted my system and reinstalled everything as far as drivers and utilities but the problem persists. My system temps across the board are stable when playing so I don't believe it to be that. I ran a full pass on my ram in Memtest86+ which took around 3 hours and it came back with no errors. I then ran a Prime95 Blend test which ended in a blue screen after just a few minutes. A Small FFTs test also blue screened a few minutes later than the blended. My system specs are in my profile and attached is my .dmp file, any help would be greatly appreciated.

My System SpecsSystem Spec
01 Jun 2015   #2

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10

Hello and welcome DW first up you need to run at least 8 passes to get a correct memtest see this
The memtest you will need to make a bootable disk / stick and set the BIOS to boot from the optical or USB and it will take a fair time to run- some leave it overnight. see the attached document.
But one thing is very important you must let the test run for at least 8 passes any less and the findings are no good. Now if errors come up straight away then you can stop it - see my pics. Now if there are errors and you have more than one stick of RAM in then you will need to test each stick ie remove the sticks and replace stick 1 in slot 1 and test no errors do the same in slot 2 with stick 1 no errors then repeat the process with stick 2 - that will show up the faulty stick - the other thing is it could be a faulty slot but most unusual.
It is a very lengthy and tedious process but worth it if you have errors.

It is very lengthy to do as I said so test with all the sticks in and if errors come back then you will have to test each stick in each slot.

You should reseat the sticks and even do this while you are at it
Now as for the slots to clean them use a strip of old credit card (or any card thin enough some are better than others ) about 1/2 inch wide nip the corners off one end - preferably round them offhold a piece of thin lint free cloth over the end dab on some form of alcohol - isopropyl alcohol (what we swab the skin with before an injection) is good and GENTLY swipe along the slots.
This can also be done for the GPU slot/s and also the contacts of the sticks or cards - not the stick but some lint free cloth of course. See my pic for the sick but please be very gentle doing it if you are in any doubt - please ask before doing it but I use this all the time and have yet to damage anything

Your dump files have some refs to Windows updates but nothing specific that I can see so try the memtest as prescribed first.
My System SpecsSystem Spec

 BSOD playing Battlefield 4

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