New PC, random BSOD. Multiple Errors.

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  1. Posts : 14
    Win 7 Home Premium 64 bit
    Thread Starter
       #11

    Well I ran the installer that I suppose was for my hardware.. I couldn't find the drivers directly, but anyway. Was mostly successful, except for AMD Steady Video Plug-In , the installs succeeded. The only error message was 'Application Install: install source package not found'. Time to play games.
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  2. Posts : 6,741
    W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
       #12

    Keep us posted.
      My Computer


  3. Posts : 14
    Win 7 Home Premium 64 bit
    Thread Starter
       #13

    Worked alright for a bit, but suddenly BSOD!

    WhoCrashed says it was the same thing as last time, but I just updated the drivers I suppose I gotta go look for specific drivers.. AMD is so hard to use I can get to this page - Desktop - But I can only get Beta drivers or the suite. I'll try out the beta drivers this time.

    Got the beta drivers installed and whatnot, was fine for a bit. New BSOD (418), this one wasn't caused by those drivers. Yay \o/. Now apparently it's win32k.sys. What should I do now?
    Last edited by osiato; 06 Jun 2015 at 06:20.
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  4. Posts : 14
    Win 7 Home Premium 64 bit
    Thread Starter
       #14

    bump
      My Computer


  5. Posts : 6,741
    W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
       #15

    Can you run the Log Collector again and post full logs, not just dump files.
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  6. Posts : 14
    Win 7 Home Premium 64 bit
    Thread Starter
       #16

    Here you go.
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  7. Posts : 14
    Win 7 Home Premium 64 bit
    Thread Starter
       #17

    bump
      My Computer


  8. Posts : 2,528
    Windows 10 Pro x64
       #18

    Uh oh - you're not gonna like this. The dumps are all over the place - video driver issues, crashes in kernel and ntfs, etc. However, there are a few that point to a misaligned instruction pointer when doing work in win32k.sys - a misaligned instruction as it references an address that is not aligned (it's not a multiple of 4). It

    If you haven't already, start testing your memory and CPU for issues.

    Code:
    3: kd> .trap 0xfffff880072eb190
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=0000000000000000 rbx=0000000000000000 rcx=0000000000000000
    rdx=fffff900c0809b40 rsi=0000000000000000 rdi=0000000000000000
    rip=fffff960001bde2e rsp=fffff880072eb328 rbp=fffff880072eb4a0
     r8=0000000000000401  r9=0000000000000001 r10=fffffa80090b4520
    r11=fffffa800b328b50 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0         nv up ei ng nz na po nc
    win32k!SetOrClrWF+0xe:
    fffff960`001bde2e 20488b          and     byte ptr [rax-75h],cl ds:ffffffff`ffffff8b=??
    3: kd> u .
    win32k!SetOrClrWF+0xe:
    fffff960`001bde2e 20488b          and     byte ptr [rax-75h],cl
    fffff960`001bde31 fa              cli
    fffff960`001bde32 4585c9          test    r9d,r9d
    fffff960`001bde35 7410            je      win32k!SetOrClrWF+0x27 (fffff960`001bde47)
    fffff960`001bde37 448b5234        mov     r10d,dword ptr [rdx+34h]
    fffff960`001bde3b 448b5a30        mov     r11d,dword ptr [rdx+30h]
    fffff960`001bde3f 8b9220010000    mov     edx,dword ptr [rdx+120h]
    fffff960`001bde45 eb0e            jmp     win32k!SetOrClrWF+0x35 (fffff960`001bde55)
    
    3: kd> ub .
              ^ Unable to find valid previous instruction for 'ub .'
    
    3: kd> u @rip-8
    win32k!SetOrClrWF+0x6:
    fffff960`001bde26 89742418        mov     dword ptr [rsp+18h],esi
    fffff960`001bde2a 57              push    rdi
    fffff960`001bde2b 4883ec20        sub     rsp,20h
    fffff960`001bde2f 488bfa          mov     rdi,rdx
    fffff960`001bde32 4585c9          test    r9d,r9d
    fffff960`001bde35 7410            je      win32k!SetOrClrWF+0x27 (fffff960`001bde47)
    fffff960`001bde37 448b5234        mov     r10d,dword ptr [rdx+34h]
    fffff960`001bde3b 448b5a30        mov     r11d,dword ptr [rdx+30h]
    The instruction pointer on this thread is misaligned, which causes Windows to bugcheck. It's *possible* that a driver could be causing the behavior, but... not likely.
      My Computer


  9. Posts : 14
    Win 7 Home Premium 64 bit
    Thread Starter
       #19

    I've run memtest. How do I do CPU?
      My Computer


  10. Posts : 2,528
    Windows 10 Pro x64
       #20

    Prime95 would be the way I would recommend a CPU be stress-tested.
      My Computer


 
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