New PC, random BSOD. Multiple Errors.

osiato · 31 May 2015

Got this pc a week or so ago. BSOD seems to occur whenever I play games. I've played incremental games and used youtube for a few hours and some days it'll occur in an hour and some days it doesn't occur. It always occurs when playing most other games (on steam).

Not much I can say that isn't listed in the dump files except that Driver Verifier causes my audio to become shitty and I'll always end up with a corrupted screen (meaning I need to restart) before BSOD, so I can't seem to use that. I'll try and find a usb to run memtest+ on tonight.

Boozad · 31 May 2015

The errors you're receiving are mostly pointing to corruption or some defect in hardware. Before we start looking at drivers could you perform the steps outlined below please.

Download and run MemTest86+ to test your RAM. RAM - Test with Memtest86+

Note

Run MemTest86+ for at least 8 passes. Ideally set it off before you go to bed and leave it overnight, we're looking for zero errors here. A single error will show something's going bad with your RAM.

Run SeaTools to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use

Run chkdsk. Disk Check

Open an elevated command prompt, type in or copy and paste sfc /scannow and hit enter.

osiato · 01 Jun 2015

I ran memtest and seatools, I've run the chkdsk but only the system errors one, should I do bad sectors as well? sfc said it detected corrupted files and fixed them or something. Is that good?

Boozad · 01 Jun 2015

They may be fixed, test the system for stability and report back.

osiato · 01 Jun 2015

Boozad said:

They may be fixed, test the system for stability and report back.

Seemed to work fine, played a game for an hour with no issue. Swapped to another game and crashed in a few minutes.

Should I upload the new .dmp file?

osiato · 03 Jun 2015

bump (not sure what bump rules are but I figure 1 day is acceptable..)

Boozad · 03 Jun 2015

Sorry this slipped me by, I've been pretty busy lately. Please upload the new dump files.

osiato · 04 Jun 2015

Here you go. Only got the 1, haven't played games since.

Boozad · 04 Jun 2015

We got a driver showing this time round, bonus. It's the ATI driver, download the latest driver from here and save it to your desktop. Download DDU and follow Display Driver Uninstaller: How to use to remove all traces of your current driver. Reboot and install the downloaded driver.

Code:

fffff880`0a3fa9c8  fffff880`1115b93eUnable to load image \SystemRoot\system32\DRIVERS\atikmdag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
 atikmdag+0x11d93e

3: kd> lmvm atikmdag
start             end                 module name
fffff880`1103e000 fffff880`11de3000   atikmdag T (no symbols)           
    Loaded symbol image file: atikmdag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
    Image name: atikmdag.sys
    Timestamp:        Sun Aug 17 03:15:04 2014 (53F01028)
    CheckSum:         00D5A709
    ImageSize:        00DA5000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

osiato · 04 Jun 2015

Alright, I'm downloading the videocard drivers now and will go through those steps and try out gaming again.