Driver IRQL BSOD happening at Random

scifimatt · 31 May 2015

Hello All,

I got a new custom build that is just over a month old, and for the last 2 weeks I have been getting Driver IRQL no less or eqaul BSOD seemingly at random. The first set of BSODs I was getting were all happening in the evening and didn't seem to be linked to any particular action: BSOD 1 was when computer was idle, BSOD 2 was when i was playing Marvel Heroes 2015, BSOD 3 happened when I was watching video with VLC and BSOD 4 happened when I was editing HTML with Notepad ++. After BSOD 4 I linked everything to when F.lux was starting to change my screen brightness, so I uninstalled that, and the BSODs stopped for a few days.

The following BSODs would also happen at random and I remember one BSOD not even giving an error message, it just stated there was no error message. Also with the first few BSODs when my computer would reboot, windows would pop-up and say it has recovered from an error and allow me to view that error code, but that isn't happening anymore.

I have intentionally downgraded my video driver because I couldn't play Star Trek Online with the latest ones, but if that solves this, than that would be a worth sacrifice. I have been having issues with my video card in that the HDMI port no longer works, and I will be returning to the place of purchase tomorrow to discuss options with them.

Sorry if this is a wall of text, but I want to make sure I have provided all the relevant information. I have attached the zip file from the DM log collector that I created after the most recent BSOD that happened this morning while playing Minecraft.

Any assistance would be greatly appreciated! Thanks!!

Arc · 31 May 2015

The crash dumps are blaming AVG for the BSODs.

Uninstall AVG using AVG Remover. Uninstall AVG using AVG Remover.Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.

Report us for any further BSOD.
__________________________________________________

Code:

BugCheck D1, {d7fff5, 2, 0, fffff88002cce480}

*** WARNING: Unable to verify timestamp for avgtdia.sys
*** ERROR: Module load completed but symbols could not be loaded for avgtdia.sys
Probably caused by : avgtdia.sys ( avgtdia+6480 )

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: 0000000000d7fff5, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff88002cce480, address which referenced memory

Debugging Details:
------------------


READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800030b2100
GetUlongFromAddress: unable to read from fffff800030b21c0
 0000000000d7fff5 Nonpaged pool

CURRENT_IRQL:  2

FAULTING_IP: 
avgtdia+6480
fffff880`02cce480 48396bf0        cmp     qword ptr [rbx-10h],rbp

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

BUGCHECK_STR:  0xD1

PROCESS_NAME:  networx.exe

ANALYSIS_VERSION: 6.3.9600.17336 (debuggers(dbg).150226-1500) amd64fre

TRAP_FRAME:  fffff8800d7d2440 -- (.trap 0xfffff8800d7d2440)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000000 rbx=0000000000000000 rcx=0000000000000000
rdx=fffffa8012d34a90 rsi=0000000000000000 rdi=0000000000000000
rip=fffff88002cce480 rsp=fffff8800d7d25d0 rbp=fffffa8012d34a90
 r8=0000000000000000  r9=0000000000000000 r10=fffffa800cd94890
r11=0000000000000000 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl nz ac po cy
avgtdia+0x6480:
fffff880`02cce480 48396bf0        cmp     qword ptr [rbx-10h],rbp ds:ffffffff`fffffff0=????????????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80002e74e69 to fffff80002e758c0

STACK_TEXT:  
fffff880`0d7d22f8 fffff800`02e74e69 : 00000000`0000000a 00000000`00d7fff5 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
fffff880`0d7d2300 fffff800`02e73ae0 : 00000000`00000000 fffff8a0`057daf00 fffff880`0d7d2400 00000000`00d80005 : nt!KiBugCheckDispatch+0x69
fffff880`0d7d2440 fffff880`02cce480 : fffffa80`1279b294 fffff880`011d1000 00000000`00000000 fffffa80`12d68e10 : nt!KiPageFault+0x260
fffff880`0d7d25d0 fffffa80`1279b294 : fffff880`011d1000 00000000`00000000 fffffa80`12d68e10 00000000`00000006 : avgtdia+0x6480
fffff880`0d7d25d8 fffff880`011d1000 : 00000000`00000000 fffffa80`12d68e10 00000000`00000006 fffff800`02e79f51 : 0xfffffa80`1279b294
fffff880`0d7d25e0 00000000`00000000 : fffffa80`12d68e10 00000000`00000006 fffff800`02e79f51 fffffa80`0d358f73 : tdx!TdxSetOptionsConnection <PERF> (tdx+0x0)


STACK_COMMAND:  kb

FOLLOWUP_IP: 
avgtdia+6480
fffff880`02cce480 48396bf0        cmp     qword ptr [rbx-10h],rbp

SYMBOL_STACK_INDEX:  3

SYMBOL_NAME:  avgtdia+6480

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: avgtdia

IMAGE_NAME:  avgtdia.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  5523b3da

FAILURE_BUCKET_ID:  X64_0xD1_avgtdia+6480

BUCKET_ID:  X64_0xD1_avgtdia+6480

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:x64_0xd1_avgtdia+6480

FAILURE_ID_HASH:  {3780f1e9-f9a8-d734-d487-027fd6b649ae}

Followup: MachineOwner
---------

1: kd> lmvm avgtdia
start             end                 module name
fffff880`02cc8000 fffff880`02d0f000   avgtdia  T (no symbols)           
    Loaded symbol image file: avgtdia.sys
    Image path: \SystemRoot\system32\DRIVERS\avgtdia.sys
    Image name: avgtdia.sys
    Timestamp:        Tue Apr 07 16:09:22 2015 (5523B3DA)
    CheckSum:         000525A2
    ImageSize:        00047000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4