The crash dump reports a display failure.
Uninstall the installed display driver using Display Driver Uninstaller. Then install the CCC 14.4 WHQL only.
When done, stress test the Graphics Card using Furmark.Take a screenshot of the furmark window before closing it. Upload the screenshot for us. Also let us know if you have experienced any crash/BSOD and/or artifacts during the test.
______________________________________________________________
Code:
BugCheck 1000007E, {ffffffffc0000005, fffff800034f158d, fffff88005283db8, fffff88005283610}
Probably caused by : atikmdag.sys ( atikmdag+136523 )
Followup: MachineOwner
---------
2: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
This is a very common bugcheck. Usually the exception address pinpoints
the driver/function that caused the problem. Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003. This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG. This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG. This will let us see why this breakpoint is
happening.
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff800034f158d, The address that the exception occurred at
Arg3: fffff88005283db8, Exception Record Address
Arg4: fffff88005283610, Context Record Address
Debugging Details:
------------------
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s.
FAULTING_IP:
nt!KeAcquireGuardedMutex+1d
fffff800`034f158d f00fba3100 lock btr dword ptr [rcx],0
EXCEPTION_RECORD: fffff88005283db8 -- (.exr 0xfffff88005283db8)
ExceptionAddress: fffff800034f158d (nt!KeAcquireGuardedMutex+0x000000000000001d)
ExceptionCode: c0000005 (Access violation)
ExceptionFlags: 00000000
NumberParameters: 2
Parameter[0]: 0000000000000001
Parameter[1]: 0000000000000000
Attempt to write to address 0000000000000000
CONTEXT: fffff88005283610 -- (.cxr 0xfffff88005283610;r)
rax=fffff8a022827580 rbx=0000000000000000 rcx=0000000000000000
rdx=fffffa800b8faf58 rsi=fffff8a022827708 rdi=fffffa800aee4b50
rip=fffff800034f158d rsp=fffff88005283ff0 rbp=fffff8a022827708
r8=0000000000000000 r9=0000000000000000 r10=fffff8800f4d2390
r11=fffff8800f4740cb r12=fffff8a022827580 r13=fffffa8006d0ba01
r14=fffffa800b8faf01 r15=fffffa8009a60228
iopl=0 nv up ei ng nz na pe nc
cs=0010 ss=0000 ds=002b es=002b fs=0053 gs=002b efl=00010282
nt!KeAcquireGuardedMutex+0x1d:
fffff800`034f158d f00fba3100 lock btr dword ptr [rcx],0 ds:002b:00000000`00000000=????????
Last set context:
rax=fffff8a022827580 rbx=0000000000000000 rcx=0000000000000000
rdx=fffffa800b8faf58 rsi=fffff8a022827708 rdi=fffffa800aee4b50
rip=fffff800034f158d rsp=fffff88005283ff0 rbp=fffff8a022827708
r8=0000000000000000 r9=0000000000000000 r10=fffff8800f4d2390
r11=fffff8800f4740cb r12=fffff8a022827580 r13=fffffa8006d0ba01
r14=fffffa800b8faf01 r15=fffffa8009a60228
iopl=0 nv up ei ng nz na pe nc
cs=0010 ss=0000 ds=002b es=002b fs=0053 gs=002b efl=00010282
nt!KeAcquireGuardedMutex+0x1d:
fffff800`034f158d f00fba3100 lock btr dword ptr [rcx],0 ds:002b:00000000`00000000=????????
Resetting default scope
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: NULL_DEREFERENCE
PROCESS_NAME: System
CURRENT_IRQL: 0
ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s.
EXCEPTION_PARAMETER1: 0000000000000001
EXCEPTION_PARAMETER2: 0000000000000000
WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff80003717100
GetUlongFromAddress: unable to read from fffff800037171c0
0000000000000000 Nonpaged pool
FOLLOWUP_IP:
atikmdag+136523
fffff880`0f3be523 ?? ???
BUGCHECK_STR: 0x7E
ANALYSIS_VERSION: 6.3.9600.17336 (debuggers(dbg).150226-1500) amd64fre
LAST_CONTROL_TRANSFER: from fffff8800f3be523 to fffff800034f158d
STACK_TEXT:
fffff880`05283ff0 fffff880`0f3be523 : 00000000`00000000 fffffa80`0af41ba8 fffffa80`0b8ed198 00000000`00000000 : nt!KeAcquireGuardedMutex+0x1d
fffff880`05284020 00000000`00000000 : fffffa80`0af41ba8 fffffa80`0b8ed198 00000000`00000000 000000f4`12d40000 : atikmdag+0x136523
SYMBOL_STACK_INDEX: 1
SYMBOL_NAME: atikmdag+136523
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: atikmdag
IMAGE_NAME: atikmdag.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 546ea3c3
STACK_COMMAND: .cxr 0xfffff88005283610 ; kb
FAILURE_BUCKET_ID: X64_0x7E_atikmdag+136523
BUCKET_ID: X64_0x7E_atikmdag+136523
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:x64_0x7e_atikmdag+136523
FAILURE_ID_HASH: {9fda3dcd-27e6-662c-c000-ae4057e4fb08}
Followup: MachineOwner
---------
2: kd> lmvm atikmdag
start end module name
fffff880`0f288000 fffff880`1050c000 atikmdag T (no symbols)
Loaded symbol image file: atikmdag.sys
Image path: atikmdag.sys
Image name: atikmdag.sys
Timestamp: Fri Nov 21 08:00:27 2014 (546EA3C3)
CheckSum: 0121F198
ImageSize: 01284000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Quote