BSOD 124 While Playing games!

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  1. Posts : 18
    Windows 7 Ultimate x64
    Thread Starter
       #21

    It seems it`s not GPU or PCI E Slots failing it was a false alarm :/. I got new GPU and same error all over again (very frustrating). I even tried using all the pcie slots and all have the same error.
    This is the new dmp after formatting and installing the gpu :/: PLEASE HELP!!!!
      My Computer


  2. Posts : 2,781
    Windows 10 Pro x64
       #22

    I think it's the slot that is failing because it's the exact same dump.
      My Computer


  3. Posts : 18
    Windows 7 Ultimate x64
    Thread Starter
       #23

    I don't think it's the slot. If it was the slot then nothe all them would have the same problem. I have seen somebody with the exact same bsod and at him it was the problem that the Internet used the pcie and had to upgrade his drivers. I upgraded mine and will see later today if it was fixed.
      My Computer


  4. Posts : 18
    Windows 7 Ultimate x64
    Thread Starter
       #24

    OK! After long looooooooong struggling in Windbg it pointed me to this:
    So what i want to know is that if this is driver related or what i think is CPU related which i really wish it not to be. I just updated its driver so i will wait and see. From my last bsod i did not have any BSOD till this day. I have found from my past BSOD`s that i got a problem with all of this:
    So does this point me to cpu?
    Last edited by Johny17; 14 Jun 2015 at 15:43.
      My Computer


  5. Posts : 2,781
    Windows 10 Pro x64
       #25

    If it doesn't then use IntelBurnTest to check the CPU.
      My Computer


  6. Posts : 18
    Windows 7 Ultimate x64
    Thread Starter
       #26

    I have run Intel Burn Test times to run 45 times 3 times at that no error. I got new BSOD while playing games .
    Code:
    2: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    WHEA_UNCORRECTABLE_ERROR (124)
    A fatal hardware error has occurred. Parameter 1 identifies the type of error
    source that reported the error. Parameter 2 holds the address of the
    WHEA_ERROR_RECORD structure that describes the error conditon.
    Arguments:
    Arg1: 0000000000000004, PCI Express Error
    Arg2: fffffa800ef60038, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 0000000000000000
    Arg4: 0000000000000000
    
    Debugging Details:
    ------------------
    
    
    BUGCHECK_STR:  0x124_GenuineIntel
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  9
    
    ANALYSIS_VERSION: 6.3.9600.17336 (debuggers(dbg).150226-1500) amd64fre
    
    DPC_STACK_BASE:  FFFFF880035A1FB0
    
    STACK_TEXT:  
    fffff880`0359a848 fffff800`0321da3b : 00000000`00000124 00000000`00000004 fffffa80`0ef60038 00000000`00000000 : nt!KeBugCheckEx
    fffff880`0359a850 fffff800`033e1c33 : 00000000`00000001 fffffa80`0ef490c0 00000000`00000000 fffffa80`0ef48b60 : hal!HalBugCheckSystem+0x1e3
    fffff880`0359a890 fffff880`017d2bcf : fffffa80`00000750 fffffa80`0ef490c0 00000000`00000000 fffffa80`0ef5fab0 : nt!WheaReportHwError+0x263
    fffff880`0359a8f0 fffff880`017d25f6 : 00000000`00000000 fffff880`0359aa40 fffffa80`0f07ac00 fffff880`0359a9c0 : pci!ExpressRootPortAerInterruptRoutine+0x27f
    fffff880`0359a950 fffff800`032c471c : 00000000`00000000 fffff880`0359aa40 fffffa80`0f07ac00 00000000`00000001 : pci!ExpressRootPortInterruptRoutine+0x36
    fffff880`0359a9c0 fffff880`048bc9c2 : fffff800`032d2089 00000000`00312c93 fffffa80`0fd16a98 fffff880`0357d1c0 : nt!KiInterruptDispatch+0x16c
    fffff880`0359ab58 fffff800`032d2089 : 00000000`00312c93 fffffa80`0fd16a98 fffff880`0357d1c0 00000000`00000001 : intelppm!C1Halt+0x2
    fffff880`0359ab60 fffff800`032c059c : fffff880`03572180 fffff880`00000000 00000000`00000000 fffff800`03389d50 : nt!PoIdle+0x52a
    fffff880`0359ac40 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiIdleLoop+0x2c
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: GenuineIntel
    
    IMAGE_NAME:  GenuineIntel
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  0
    
    IMAGE_VERSION:  
    
    FAILURE_BUCKET_ID:  X64_0x124_GenuineIntel_PCIEXPRESS
    
    BUCKET_ID:  X64_0x124_GenuineIntel_PCIEXPRESS
    
    ANALYSIS_SOURCE:  KM
    
    FAILURE_ID_HASH_STRING:  km:x64_0x124_genuineintel_pciexpress
    
    FAILURE_ID_HASH:  {3fd82133-403a-028a-6939-36a9eccfc17d}
    
    Followup: MachineOwner
    ---------
    
    2: kd> !errrec fffffa800ef60038
    ===============================================================================
    Common Platform Error Record @ fffffa800ef60038
    -------------------------------------------------------------------------------
    Record Id     : 01d0ab5e5e075a05
    Severity      : Fatal (1)
    Length        : 672
    Creator       : Microsoft
    Notify Type   : PCI Express Error
    Timestamp     : 6/20/2015 14:36:06 (UTC)
    Flags         : 0x00000000
    
    ===============================================================================
    Section 0     : PCI Express
    -------------------------------------------------------------------------------
    Descriptor    @ fffffa800ef600b8
    Section       @ fffffa800ef60148
    Offset        : 272
    Length        : 208
    Flags         : 0x00000001 Primary
    Severity      : Recoverable
    
    Port Type     : Root Port
    Version       : 1.1
    Command/Status: 0x0010/0x0407
    Device Id     :
      VenId:DevId : 8086:2f08
      Class code  : 030400
      Function No : 0x00
      Device No   : 0x03
      Segment     : 0x0000
      Primary Bus : 0x00
      Second. Bus : 0x00
      Slot        : 0x0000
    Dev. Serial # : 0000000000000000
    Express Capability Information @ fffffa800ef6017c
      Device Caps : 00008001 Role-Based Error Reporting: 1
      Device Ctl  : 0027 ur FE NF CE
      Dev Status  : 0002 ur fe NF ce
       Root Ctl   : 0008 fs nfs cs
    
    AER Information @ fffffa800ef601b8
      Uncorrectable Error Status    : 00004020 ur ecrc mtlp rof uc ca CTO fcp ptlp SD dlp und
      Uncorrectable Error Mask      : 00000000 ur ecrc mtlp rof uc ca cto fcp ptlp sd dlp und
      Uncorrectable Error Severity  : 00062010 ur ecrc MTLP ROF uc ca cto FCP ptlp sd DLP und
      Correctable Error Status      : 00000000 adv rtto rnro dllp tlp re
      Correctable Error Mask        : 00000000 adv rtto rnro dllp tlp re
      Caps & Control                : 00000005 ecrcchken ecrcchkcap ecrcgenen ecrcgencap FEP
      Header Log                    : 00000000 00000000 00000000 00000000
      Root Error Command            : 00000000 fen nfen cen
      Root Error Status             : 00000000 MSG# 00 fer nfer fuf mur ur mcr cer
      Correctable Error Source ID   : 00,00,00
      Correctable Error Source ID   : 00,00,00
    
    ===============================================================================
    Section 1     : Processor Generic
    -------------------------------------------------------------------------------
    Descriptor    @ fffffa800ef60100
    Section       @ fffffa800ef60218
    Offset        : 480
    Length        : 192
    Flags         : 0x00000000
    Severity      : Informational
    
    Proc. Type    : x86/x64
    Instr. Set    : x64
    CPU Version   : 0x00000000000306f2
    Processor ID  : 0x0000000000000002
    This is the report through WinDBG. I have no idea how to decipher AER so if anyone could give a hand i would appreciate it. It is not the GPU it has been changed with a new one. I will request a change of the motherboard in the meantime can you please decipher this mumbo jumbo?
      My Computer


  7. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #27

    Hi Johny.

    There are four PCIe ports on your motherboard. Apply the graphics card to another one and see how it goes.

    According to your post #26, it is this port that is throwing the issue:
    I/O Port 0x000003C0-0x000003DF NVIDIA GeForce GTX 980
    I/O Port 0x000003C0-0x000003DF Intel(R) Xeon(R) E5 v3/Core i7 PCI Express Root Port 3 - 2F08
    8086= Intel
    2F08= PCI Express Root Port 3

    Hopefully any other port will hold the card good, provided an entire rail of the motherboard is not corrupted. I will want to hope that you are not that unlucky.

    Even if you are, You can easily RMA the board.
      My Computer


  8. Posts : 18
    Windows 7 Ultimate x64
    Thread Starter
       #28

    Port number 3 as in the image in your post is called 2F04 and i got BSOD there as well. Other ports are the same. I have posted an image saying that all of them are not working. I went from 16x to 4x and everything is the same. I am very thankful for you coming to help. I will request a motherboard RMA hopefully that is the problem.
      My Computer


  9. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #29

    If all the PCIe ports are throwing the same error (0x124; parameter 1=4) and furmark passed for 10-15 minutes at least, then go for RMA.
      My Computer


  10. Posts : 18
    Windows 7 Ultimate x64
    Thread Starter
       #30

    Furmark past for 2 hours and more. Those tests are really meaningless cause they don`t crash. The crashes only take place in games. Any kind of games starting from low graphical ones (Counter Strike, LoL, etc) to high graphical ones (Witcher 3, Farcry4 etc).
    For reference this is what tests i made:
    Memtest86 and 86+ (10 passes no errors)
    Prime95 all settings (24 hours)/ Intel burn test 5, 10, 15, 20, 25, 30, 35, 40, 45 all settings
    Furmark 2-5 hours
    Heaven Engine benchmark/ Firestrike
    VideoMemtest (can only test 1GB at a time but it works ran it like 20-30 times)
    Intel Diagnostic Tool.
    Summary: All the tests showed no faults.
    P.S I have sent a request for RMA now awaiting response.
      My Computer


 
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