BSOD Error locale 1033

Cerelius · 01 Jun 2015

I've been perusing the threads here and trying to figure out my problem for about a month now on my own but I'm becoming very frustrated working on it and I think it's time to ask for more experienced help.

This computer is around a month old and the problems with blue screens and other issues with games crashing have been happening from nearly day 1 but I'm unsure what is causing it and it doesn't happen under a set of specific circumstances so it's hard to test fixes in a timely manner. I've tried testing the hardware the best way I know how,

furmark for ten minutes with no issues
memtest for the default settings with no errors
seatools with no issues, windows chkdsk no issues
windows memory diagnostic actually gave me an error the first time but then nothing with subsequent followups
installed windows clean twice
updated drivers
updated my bios as my last idea

I've also run the usual sfc /scannow that I see on the bsod threads and it initially gave me the corrupt files cannot be fixed but even after replacing the corrupt files and scanning again and having everything correct it will be corrupt again soon after and I do not know why. It always seems to be the same file and I don't know what to do about it. One other issue that doesn't come up very often but is concerning is that my MSE and windows defender give me a message that they have stopped working and prompts me to restart them. This led me to believe there was somehow a virus but after malwarebytes and mse scans I got nothing back.

I'm unsure if it's connected or not but while playing dota 2 the game will give me a few problem:

It sometimes will crash instantly to the desktop and sync to steam cloud for no apparent reason and without error codes
Screen will freeze, go black for around ten seconds, screen will resume but the game client is invisible, I can tab to it and my cursor changes to the client but I can't see the window.

I also have issues with GTA V but I'm more concerned with fixing the BSOD first.
Any help would be greatly appreciated.

essenbe · 01 Jun 2015

Hello, Cerelius and welcome to the forums. I will try to help you. These are the last 3 dump files.

Code:

MEMORY_MANAGEMENT (1a)
    # Any other values for parameter 1 must be individually examined.
Arguments:
Arg1: 0000000000041790, A page table page has been corrupted. On a 64 bit OS, parameter 2
 contains the address of the PFN for the corrupted page table page.
 On a 32 bit OS, parameter 2 contains a pointer to the number of used
 PTEs, and parameter 3 contains the number of used PTEs.
Arg2: fffffa80055d8b90
Arg3: 000000000000ffff
Arg4: 0000000000000000

Code:

MEMORY_MANAGEMENT (1a)
    # Any other values for parameter 1 must be individually examined.
Arguments:
Arg1: 0000000000041790, A page table page has been corrupted. On a 64 bit OS, parameter 2
 contains the address of the PFN for the corrupted page table page.
 On a 32 bit OS, parameter 2 contains a pointer to the number of used
 PTEs, and parameter 3 contains the number of used PTEs.
Arg2: fffffa80055cfe00
Arg3: 000000000000ffff
Arg4: 0000000000000000

Code:

Use !analyze -v to get detailed debugging information.
BugCheck C2, {b, fffffa800ee52160, cd0016, fffffa800ee52e40}
Probably caused by : memory_corruption ( nt!MiSegmentDelete+b1 )
Followup: MachineOwner

If you are overclocking anything, please set everything back to default levels. Also, please uninstall any Gigabyte Utilities you have installed.

Please Run Memtest86+

Information

Please download from this site only http://www.memtest.org/ in the middle of the page are the Download links, you can download the ISO.zip or the Auto USB Flash Drive installer.zip

Extract the Zip file. If you chose the ISO image, burn it to a CD using Windows Disk Image Burner or any Image burner you may have. If you downloaded the Auto USB installer, extract it, insert your USB 2.0 Flash Drive and take note of the drive letter. Run the installer, select the Flash Drive Letter, check the format box and press next. It will install memtest86+ to a flash drive. You can use either V4.20 or V5.01. Boot from your selected media. If you use V5.01 it will tell you to press certain buttons at the start, please press no buttons. The test will begin on it's own and continue to run until you stop it. It needs to run for 8 complete passes or until you receive an error. If you receive an error, stop the test. Even 1 error is a fail. Each pass tests a different part of the ram and each of the 10 tests in each pass tests something different. It takes a minimum of 8 passes run in the same run to completely test the ram, more passes are better. It is quite a long test and will take several hours depending on how much ram you have. Due to the time length it is best to run overnight. If you have any questions, please do not hesitate to ask

Cerelius · 01 Jun 2015

The only things I installed from gigabyte were the audio and ethernet drivers. When I look in my programs and features I don't see any utilities either so unless you mean the drivers I believe I'm fine there. I didn't overclock any systems, bios is at default.

I will run the memtest86 tonight and post with results afterwards, thank you.

essenbe · 01 Jun 2015

Fine, just let me know. Make sure there is no easy tune 6 or such as that in your system.

Cerelius · 01 Jun 2015

I ran into errors during test five during memtest86. I don't have any easy tune 6 that I can see. How to proceed now?

essenbe · 01 Jun 2015

The test is to test the memory and the dimm slots. Any error is a failure. While it is most likely it is the memory, it is prudent to test the dimm slots too. To do that you remove all but 1 stick of ram and run the test again, in each slot. Keep track of which stick and the results of each slot. A bad stick of ram should show errors in each slot. If you have a stick that passes in 3 slots, but fails in 1 slot, it shows that you have a bad dim slot on the motherboard. Run both sticks again one at a time in each slot.

Cerelius · 02 Jun 2015

Will do.

Cerelius · 02 Jun 2015

I received errors in testing with every slot. From here do I need to get a replacement stick of memory? Is it likely that this was causing all the problems I was having?

essenbe · 02 Jun 2015

yes, it is very likely. You need to get ram in kits. Kits are made and tested to work together well. Individual sticks are not. You probably have a warranty on your ram. Try to RMA it and tell them you would like to return both sticks and get a kit in return. Also ask for a advanced RMA. They will send you the new ram before you return the ram you have. But, you will have to give them a credit card number to protect themselves in case you don't return it. If you return it in time, your card will not be charged. That will keep you from having to spend money and to be without a computer for 4 weeks or so.

Cerelius · 02 Jun 2015

Thank you for your help, I will contact newegg for a replacement. My RAM was actually just a single stick of 8gb but I suppose it was just a bad stick on its own.