BSOD randomly at start up. Restarted twice to get it to work.


  1. Posts : 2
    Windows 7 Home Premium
       #1

    BSOD randomly at start up. Restarted twice to get it to work.


    My PC is largely 3 years old now, with some parts being newer. The other day, it just randomly BSODed on me. I restarted with the same effect, then restarted again and was fine. Please let me know if some of my hardware is about to fail. I've been looking at doing an upgrade, but I may need to do that sooner than later. Thanks!
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    Hi BalaamsDonkey.

    First of all, Scan the system for possible virus infection with the following programs.


    Let us know the results.

    Then, irrespective of the scan result, make it sure that your SSD is running with the latest firmware.
    And, disable hibernate, and free up a few more GBs in the C drive.
    Code:
    Drive    C:
    Size    119.14 GB (127,928,365,056 bytes)
    Free Space    10.66 GB (11,449,565,184 bytes)
    Report us for any further BSOD after doing those.
    __________________________________________________
    Code:
    fffff880`02f1a768 fffff800`032ca2be nt!KeBugCheck
    fffff880`02f1a770 fffff800`032fe13d nt!KiKernelCalloutExceptionHandler+0xe
    fffff880`02f1a7a0 fffff800`032fcf15 nt!RtlpExecuteHandlerForException+0xd
    fffff880`02f1a7d0 fffff800`0330de81 nt!RtlDispatchException+0x415
    fffff880`02f1aeb0 fffff800`032d1f42 nt!KiDispatchException+0x135
    fffff880`02f1b550 fffff800`032d084a nt!KiExceptionDispatch+0xc2
    fffff880`02f1b730 fffff800`03219495 nt!KiGeneralProtectionFault+0x10a
    fffff880`02f1b8c0 fffff880`00e080d3 hal!HalBuildScatterGatherList+0x69
    fffff880`02f1b930 fffff880`01164b6f PCIIDEX!BmSetup+0x6b
    fffff880`02f1b990 fffff880`0116381f ataport!IdeDispatchChannelRequest+0xef
    fffff880`02f1b9c0 fffff880`01163352 ataport!IdeStartChannelRequest+0x113
    fffff880`02f1ba40 fffff880`011655b6 ataport!IdeStartNextDeviceRequest+0x18e
    fffff880`02f1bae0 fffff880`01165120 ataport!IdeProcessCompletedRequests+0x26a
    fffff880`02f1bc10 fffff800`032de1dc ataport!IdePortCompletionDpc+0x1a8
    fffff880`02f1bcd0 fffff800`032ca5ca nt!KiRetireDpcList+0x1bc
    fffff880`02f1bd80 00000000`00000000 nt!KiIdleLoop+0x5a
      My Computer


  3. Posts : 2
    Windows 7 Home Premium
    Thread Starter
       #3

    I did the quick scan, and all looked good. I'll do the more detailed one later, but I have my doubts about it being a virus. The firmware update and hibernate disabling have left me with 39GB free on my SSD. I've been running with it around 10GB for a while now, and I was looking at getting a larger SSD or another one of the same size to compensate, but I think I can make this work for a while longer.

    Thanks for the help!
      My Computer


  4. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #4

    OK, let us know for any further issue.
      My Computer


 

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