Can't follow BSOD post instructions because cannot get to desktop

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  1. Posts : 141
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
       #1

    Can't follow BSOD post instructions because cannot get to desktop


    Even in safe mode
    Stop error 0x0000007B
    Recommendations?
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    Stop 0x7B does not allow the user to boot to the desktop.

    STOP 0x0000007B: INACCESSIBLE_BOOT_DEVICE

    Usual causes: Hard drive, File system, Boot sequence errors, Device driver, Virus infection (in particular check the MBR)
    Do the following:

    ► Scan the system for possible virus infection with a bootable antivirus.


    ► Test the HDD with a bootable disc check tool.


    ► Do you have access to another computer right now? If so, download Partition wizard Bootable CD (the last one in the link). Burn it in a blank CD or in a USB flash stick.

    Boot into Partition Wizards GUI following this instructions. When you are on the last screen, take a camera snap of the screen and upload the snap here.
    Screenshots and Files - Upload and Post in Seven Forums

    We need to see the partitions and parameters.

    After knowing these results (at least the result of seatools test. If there is no error, the easiest fix is a clean reinstall) we can guide you towards the solution of the issue.
      My Computer


  3. Posts : 141
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #3

    Hello again Arc!
    Virus scan came up clean
    HD passed short and long tests
    Here is screenshot from partition wizard
      My Computer


  4. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #4

    Somehow the System Reserved partition is wiped out and converted to logical. It is the second time I am seeing it here within a week. There is a great possibility that the system is/was infected.


    Now try to boot the computer, let us know if it worked or not.
      My Computer


  5. Posts : 141
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #5

    [QUOTE=Arc;3079989]Somehow the System Reserved partition is wiped out and converted to logical. It is the second time I am seeing it here within a week. There is a great possibility that the system is/was infected.

    QUOTE]

    Don't see that option for that partition
    Do I need to set the 119 GB partition to logical first?
    This is what I see
    Last edited by Husaberger; 03 Jun 2015 at 02:23. Reason: add pic
      My Computer


  6. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #6

    Now I am assuming that what converted that partition to logical is blocking the partition to set back to primary.

    It would be the best to wipe the entire HDD. Before doing that, back up any necessary user data externally, following Copy & Paste - in Windows Recovery Console.

    Then perform a clean reinstall. Clean Install Windows 7
      My Computer


  7. Posts : 141
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #7

    Bummer
    Will do
    Any way to find out what the infection is?
    I'm afraid my other machines are vulnerable
      My Computer


  8. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #8

    Husaberger said:
    Bummer
    Will do
    Any way to find out what the infection is?
    I'm afraid my other machines are vulnerable
    It is a rootkit or a boot virus, bootkit. That kills the boot sector.

    If you want to check the other machines for a rootkit, use TDSSKiller by Kaspersky. Download Kaspersky TDSSKiller - MajorGeeks
      My Computer


  9. Posts : 141
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #9

    Thanks Arc
    Interestingly other machines which are at greater risk from downloads are clean
    Doing the clean install...
      My Computer


  10. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #10

    Husaberger said:
    Thanks Arc
    Interestingly other machines which are at greater risk from downloads are clean
    Doing the clean install...
    Clean reinstalls are painful, but the end results are always good. :)
      My Computer


 
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