dxgmms1.sys BSOD randomly occures while gaming

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  1. Posts : 12
    Windows 7 SP1 Ultimate x64
       #1

    dxgmms1.sys BSOD randomly occures while gaming


    Hi!
    I bought a new PC about 6 months ago. Everything was fine and I played a lot of games since then without a single BSOD error. I always downloaded the latest Nvidia drivers and updated Windows regularly (apparently, this was my mistake!!).

    However, I think it was after an Nvidia driver update that this dreadful BSODs started to appear randomly (most of them -if not all- have this error about dxgmms1.sys ...). They happen very rarely, some times after 10 hours of gaming or after 5 minutes of gaming. One time it appeared while I was away from PC (but had paused the game using ESC!)..

    This errors however never appear in low-GPU-power demanding games.. they have appeared only in some of high demanding games (though I never experienced low fps or low-fps spikes):

    -Watch Dogs (I regret ever buying this game. I'm absolutely sure that errors started to appeare first in this game... and I have played lots of games and some are way more demanding like Ryse Son of Rome, AC Unity, etc... none of which caused any BSOD errors)

    -Shadow of Mordor (only 1 time and it was after that it had appeared in Watch Dogs. I had finished this game 2 times without a single incident.. but after I installed Watch Dogs and played SoM again, I encountered the error in this game as well)

    -Dragon Age Inquisition (Even though my GPU temp reaches to 78 C for straight 8 hours or more in this game, BSOD happens randomly sometimes after 5 minutes of gaming and sometimes after 8 hours...)

    -The Witcher 3 Wild Hunt (the most recent game I'm playing and having this problem with... also I get awful lots of crashes to desktop while playing this game)

    BTW my gaming case has 5 fans (Green X4_Hexagon Case) and CPU temp never reaches above 57 C while gaming so I don't think it is a temp issue... although I admit my 970 g1 gaming is not getting cooled like other 970 g1 gamings do... they never get above 72 whereas I've reached 78! alas 78 is not 95 so I don't think this would be a cause..

    My BSOD report according to BSOD instructions thread is included (most recent BSOD happened today, about 2 hours ago playing Witcher 3).

    I searched myself, and arrived to this conclusion that AI Suite 3 may be the cause. So I disabled it a lot of times and problem still remains with no difference.

    Thank you in advance ...

    P.S. BTW I've never upgraded my GPU bios (one newer version is available and I don't know how or even if I should upgrade it...)
    Last edited by mhmarefat; 01 Jun 2015 at 08:19. Reason: Uploading BSOD report zip file to the post.
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  2. Posts : 2,781
    Windows 10 Pro x64
       #2

    Hey and welcome to SevenForums.

    Dxgmms1.sys is the DirectX driver. Update DirectX.
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  3. Posts : 12
    Windows 7 SP1 Ultimate x64
    Thread Starter
       #3

    Hi and thanks for response.
    I downloaded the latest DirectX11 and it was already up-to-date..
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  4. Posts : 2,781
    Windows 10 Pro x64
       #4

    Hmm, install the latest updates from Windows Update.
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  5. Posts : 12
    Windows 7 SP1 Ultimate x64
    Thread Starter
       #5

    I had already done so sir, my problem remains still...
    BTW I forgot to say that in nearly every game I have crashes to desktop as well!
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  6. Posts : 2,781
    Windows 10 Pro x64
       #6
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  7. Posts : 12
    Windows 7 SP1 Ultimate x64
    Thread Starter
       #7

    Did.. ran it for 30 minutes and no instability happened (after 30 mins I exited it)... min fps 36, max fps 39, min temp 45, max temp 80.
    BTW cpu temp went to 63 C using only two cores (4 physical cores total)...
    is anything wrong with temps?
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  8. Posts : 2,781
    Windows 10 Pro x64
       #8

    Hmm, that's sounds kinda weird. Use Speecy.
    Speccy - Advanced System Information Tool
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  9. Posts : 12
    Windows 7 SP1 Ultimate x64
    Thread Starter
       #9

    attached the report sir:
    Last edited by Brink; 04 Jun 2015 at 10:10. Reason: removed report that had your product key not edited out in it
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  10. Posts : 2,781
    Windows 10 Pro x64
       #10

    Can you do a repair install?
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