BSOD in My Windows 7 x64


  1. pjownotysaurus
    Posts : 1
    Windows 7 Ultimate x64
       New #1

    BSOD in My Windows 7 x64


    Hello, my notebook got BSOD. I don't know what is the cause. I attach the log by DM Log Collector here. I appreaciate your help. Thank you. :)
      My Computer
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  3. cluberti
    Posts : 2,528
    Windows 10 Pro x64
       New #2

    Two dumps called out your network drivers (one the wired driver, one the wireless), and two indicate filter driver issues with issuing commands to disk (one in VSS, one in NTFS). Given these are all minidumps I can't say as to why any of this is, but at the current moment I'd recommend going to Acer's site and getting the latest drivers for your model as a start, and if the BSODs continue, change the dump option from minidump to kernel dump and zip/share the \Windows\Memory.dmp file the next time the system misbehaves.

    Code:
    0: kd> !sysinfo machineid
Machine ID Information [From Smbios 2.6, DMIVersion 38, Size=1772]
BiosMajorRelease = 0
BiosMinorRelease = 1
BiosVendor = Phoenix Technologies Ltd.
BiosVersion = V1.24
BiosReleaseDate = 12/24/2012
SystemManufacturer = Acer
SystemProductName = Aspire 4755
SystemFamily = HuronRiver System
SystemVersion = V1.24
SystemSKU = System SKUNumber
BaseBoardManufacturer = Acer
BaseBoardProduct = Aspire 4755
BaseBoardVersion = V1.24
      My Computer
    Quote Quote

 

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