Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: PC Random Crash

10 Jun 2015   #1

Windows 10 Pro x64
PC Random Crash

So i was playing a game and then my pc just froze and restarted

My System SpecsSystem Spec
10 Jun 2015   #2

Windows 10 Pro/ Windows 10 Pro Insider

Hello, Jay2OR. I will try to help. You had 2 dump files. the first was a generic hardware error.

Use !analyze -v to get detailed debugging information.
BugCheck 124, {0, fffffa800818b028, be000000, 100110a}
Probably caused by : GenuineIntel
Followup: MachineOwner
A 0X124 error is a generic hardware error. It means that some piece of hardware has failed/is failing or a driver is bad enough to make the piece of hardware act as though it is failing. The other dump lists

[CODE]Use !analyze -v to get detailed debugging information.
BugCheck 1000007E, {ffffffffc0000005, fffff880050ab783, fffff88012ec56a8, fffff88012ec4f00}
Probably caused by : cthda.sys ( cthda+d783 )
Followup: MachineOwn

Which is a Conexant HD Audio Driver See if you can find an updated driver.

Also, please open an elevated command prompt ( click start, type cmd in the search box, right click on the cmd entry and select run as administrator) in the black box that opens, copy/paste sfc /scannow. If you decide to type it, notice the space between the sfc and the /. It is a system file checker which will scan your system files and attempt to correct any missing or corrupt files. What we want are the results to say windows found no integrity violations. If it says files were found but could not be repaired, close the box, reboot and run it again, after opening the administrative command prompt. You may have to reboot and run it three times for it to repair all system files. If it can't repair them after 3 reboots, let us know.
My System SpecsSystem Spec

 PC Random Crash

Thread Tools

Similar help and support threads
Thread Forum
Random Crash ci.dll
I just recovered my system for the second time due to a CI.DLL crash. This has happened once in the past as well and really took me awhile to fix. Usually after this happens, my RAM shows errors for a day, but within a day memtest no longer shows memory errors. I have included the dumps and...
BSOD Help and Support
Random Crash
My computer seemed to crash with black screen.After reboot all seems well please see attached mini dump file Thanks In Advance Billy
BSOD Help and Support
very very random crash during random times...
This is very weird! I had window 7 for about 6 month and it never did this until recently. Either when computer is idle or playing game, or typing up a paper, OR watching a movie, it will very randomly freeze and sound of movie i was watching will all get very slow motion wise. For example, if...
BSOD Help and Support
Win 7 random crash
Hi all i have a problem :cry: i had old MB (MSI) and system randomly (1hour to weeek periode) crashed several times, no reason now i claimed new one from asus, system is good, but randomly (1 month maybe 2 is periode) is crashing too, hmm no big deal BUT i was rendering static image in 3ds...
BSOD Help and Support
Random Crash
I am having similar problems to others within this forum. I have random crashes that include the following. Firefox 3.5 - running Pandora radio, computer locks and sound loops continuously - I am forced to hard stop the computer. iTunes - same problem as above. The firefox and itune problem...
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 05:01.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App