BSOD after startup and opening Chrome


  1. Ronnie3004
    Posts : 1
    Windows 7 Ultimate 64-bit
       New #1

    BSOD after startup and opening Chrome


    This is the only BSOD experienced on this CPU. Would like to correct issue before it repeats. Event occurred following initial CPU startup. Opened Chrome browser. Used mouse to drag Chrome to second monitor/screen. Left screen displayed some type of no connection message, then the right screen displayed similar message. The screens went black and the computer stayed powered on. I restarted the CPU and received following problem signature. Thank you in advance for reviewing. Zip attached.

    Ron

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 3b
    BCP1: 00000000C0000005
    BCP2: FFFFF960002B9D69
    BCP3: FFFFF8800F31E6E0
    BCP4: 0000000000000000
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1
      My Computer
    Quote Quote

  3. SGT Oddball
    Posts : 646
    NT4
       New #2

    Code:
    *******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck A, {18, 2, 0, fffff80005682619}
 
Probably caused by : avgidsdrivera.sys ( avgidsdrivera+10708 )
Followup: MachineOwner
---------
    The dump is pointing to AVG being the cause, uninstall AVG and replace with Microsoft Security Essentials to and monitor to see if the BSOD stops.
      My Computer
    Quote Quote

 

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