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BSOD when undocking laptop
Hi,
I work in the helpdesk and am having trouble resolving an issue for a co-worker. I asked him to best describe the issue and here is his response....
"I will undock it from my desk, close the lid,take it to a meeting where it’s left undocked and unplugged, open the lid, andit’ll bluescreen within a few minutes of the screen coming back up"
Its a Lenovo T430 running Windows 7 (32 bit) and SP1. There is no minidump folder in the Windows directory (I followed the tutorial on how to create one but it still doesnt create one). I ran the System Update and updated the drivers that were available. I am not sure what else to try here.
I have had past success resolving issues by getting help from the gurus on here, so if you might have a suggestion on what to try, please let me know. Any help is greatly appreciated.
Thanks,
Kevin