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Windows 7: BSOD Playing or Exiting Demanding Games 0x1A 0x1E

14 Jun 2015   #1
Soteris1234

Windows 7 Home Premium x64
 
 
BSOD Playing or Exiting Demanding Games 0x1A 0x1E

I have been getting the 0x1A and 0x1E BSODS for some time now and i have decided to do something about it. I noticed that this happens when i exit a game or whilst playing it(when stressing the ram/pc). If i play a non-demanding game no BSODs happen, i tried memtest but it froze on test 13 the last time i used it. Also Driver Verifier doesn't seem to find any problems when i run it. i uploaded the Minidumps for 0x1A and 0x1E. Any help is appreciated! uploaded that specs thingy as well.


My System SpecsSystem Spec
.
15 Jun 2015   #2
essenbe

Windows 10 Pro/ Windows 10 Pro Insider
 
 

Hello, Soteris1234 and welcome to the forums. I will try to help. I looked at your last 4 or 5 dump files.

Code:
MEMORY_MANAGEMENT (1a)
    # Any other values for parameter 1 must be individually examined.
Arguments:
Arg1: 0000000000041284, A PTE or the working set list is corrupt.
Arg2: 0000000130803001
Arg3: 00000000000e6db4
Arg4: fffff70001080000
Code:
BugCheck A, {fffff87fd45d5a41, 2, 1, fffff80002020d50}
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : memory_corruption
Followup: memory_corruption
Code:
SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff80002cdf10e, Address of the instruction which caused the bugcheck
Arg3: fffff8800ed177e0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
Code:
BugCheck 1E, {ffffffffc0000005, fffff80002c8e530, 0, ffffffffffffffff}
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+4845d )
Followup: MachineOwner
Please uninstall Dameon Tools. It is a known cause of BSODs this will help you.

Daemon Tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known cause of BSOD's.





1. Uninstall Daemon Tools.


2. Download the SPTD standalone installer and follow these steps:


- Double click the executable to open it


- Click the button shown below











If the button it is grayed out, as shown in the image, there is no more SPTD installation on your system, and you can just close the window.

Also, ifg you have any Gigabyte Utilities installed, please uninstall all of them. They are also known causes of BSODs.

You had 2 dump files which referenced memory corruption,

Please Run Memtest86+




information   Information
Please download from this site only http://www.memtest.org/ in the middle of the page are the Download links, you can download the ISO.zip or the Auto USB Flash Drive installer.zip


Extract the Zip file. If you chose the ISO image, burn it to a CD using Windows Disk Image Burner or any Image burner you may have. If you downloaded the Auto USB installer, extract it, insert your USB 2.0 Flash Drive and take note of the drive letter. Run the installer, select the Flash Drive Letter, check the format box and press next. It will install memtest86+ to a flash drive. You can use either V4.20 or V5.01. Boot from your selected media. If you use V5.01 it will tell you to press certain buttons at the start, please press no buttons. The test will begin on it's own and continue to run until you stop it. It needs to run for 8 complete passes or until you receive an error. If you receive an error, stop the test. Even 1 error is a fail. Each pass tests a different part of the ram and each of the 10 tests in each pass tests something different. It takes a minimum of 8 passes to completely test the ram, more passes are better. It is quite a long test and will take several hours depending on how much ram you have. Due to the time length it is best to run overnight. If you have any questions, please do not hesitate to ask.

Please let us know of the results.
My System SpecsSystem Spec
15 Jun 2015   #3
Soteris1234

Windows 7 Home Premium x64
 
 
Let's hope it works

Uninstalled daemon tools, hopefully no errors will continue. Will also try memtest again tonight.
My System SpecsSystem Spec
.

15 Jun 2015   #4
essenbe

Windows 10 Pro/ Windows 10 Pro Insider
 
 

OK, I hope so. Just let us know. If you get another BSOD, post the BSOD posting instructions again.
My System SpecsSystem Spec
15 Jun 2015   #5
Soteris1234

Windows 7 Home Premium x64
 
 
Another BSOD but this time 0x3B

this tiem aroudn i got a 0x3B BSOD which has also been happening for a while. no 0x1A and 0x1E thankfully, any idea what caused the 0x3B? i have attached the minidumps as usual.
My System SpecsSystem Spec
15 Jun 2015   #6
essenbe

Windows 10 Pro/ Windows 10 Pro Insider
 
 

Not really, it could be the ram. Let's see how the ram checks out.

Code:
SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff80002ea182e, Address of the instruction which caused the bugcheck
Arg3: fffff8800cdea770, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
Code:
CUSTOMER_CRASH_COUNT:  1
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
BUGCHECK_STR:  0x3B
PROCESS_NAME:  SteamService.e
CURRENT_IRQL:  0
ANALYSIS_VERSION: 6.3.9600.17298 (debuggers(dbg).141024-1500) amd64fre
My System SpecsSystem Spec
15 Jun 2015   #7
Soteris1234

Windows 7 Home Premium x64
 
 

I've done memtest for 5 hours and 50 minutes and got 3 passes and 2043 errors. The problem with those errors is that i saw when they appeared, they all appeared at the same time on test 3, all 2043 of them.. so that means no further errors were found.. does this mean the ram is bad?
My System SpecsSystem Spec
15 Jun 2015   #8
essenbe

Windows 10 Pro/ Windows 10 Pro Insider
 
 

It means either the ram is bad or that you have bad Dimm Slots on the motherboard. Run memtest again with 1 stick, if it passes run the same stick in the next slot and continue until you have run all Dimm slots. That is the only way to tell. A good stick of ram will pass in every slot and a bad stick will fail in every slot. If you have a stick that passes in 3 slots and fails in 1 slot, that tells you there is most likely a bad dim slot. It is most likely the ram, but it does happen that Dimm Slots are bad.
My System SpecsSystem Spec
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