KMODE_EXCEPTION_NOT_HANDLED at random times

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  1. Posts : 15
    Windows 7 Ultimate x64
       #1

    KMODE_EXCEPTION_NOT_HANDLED at random times


    Hi all,

    Lately I'm experiencing annoying BSODs while just doing my things. It does not happen at a specific time or when I run a specific program. Sometimes it happens 2 times after another, sometimes a few days it's fine and sometimes I just get it randomly 5 times a day (like now).

    It is really frustrating, I'm losing the work I done before the BSOD and it is just taking the piss pretty much.

    I hope someone is able to help me here, as you are pretty much my last resort. I've tried the most common things myself already like memtest, prime95 etc etc, though it doesn't solve.

    I am able to give you all the details you need to help me out, your time is much appreciated.

    Thanks in advance.

    PS. These BSODs started to appear when I moved all my components to another case. I changed from casing because in my old case the temperature was really high. This one has more fans and better airflow.
      My Computer


  2. Posts : 15
    Windows 7 Ultimate x64
    Thread Starter
       #2

    I got a BSOD a minute ago right after I started Google Chrome.. I really hope someone is able to help me, I'm getting really really frustrated with them.
      My Computer


  3. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #3
      My Computer


  4. Posts : 15
    Windows 7 Ultimate x64
    Thread Starter
       #4

    My apologies, here are the logs.

    Note: I just bought new RAM this morning, did a complete reinstall of Windows 7 Ultimate but the blue screens still occur..
    I am really desperate as I have no idea what I can do more.. I hope someone is able to tell me what is wrong with this thing..
      My Computer


  5. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #5

    Code:
    Probably caused by : mouclass.sys ( mouclass!MouseClassServiceCallback+47e )
    If you remove the Razer DeathAdder 3.5G and apply any other mouse there, does the BSOD continue? Let us know.
      My Computer


  6. Posts : 15
    Windows 7 Ultimate x64
    Thread Starter
       #6

    Thank you so much for your reply!
    I am trying that out immediately. You will hear from me soon.

    Again, thanks for your time and support.
      My Computer


  7. Posts : 15
    Windows 7 Ultimate x64
    Thread Starter
       #7

    I had no BSOD for a short period, but unfortunately it happened again.

    Here is a new zip file attached. I hope you're able to support me with it - thanks so far :))

    PS. Right after you said I should try another mouse I plugged my Razer mouse in a back hub USB (3.0). I receive a BSOD. After that I connected a whole different mouse in the front hub (2.0) and receive the last BSOD.
      My Computer


  8. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #8

    Update teh network driver from Realtek (the Win7 and Server 2008 R2 Auto Installation Program one).

    Uninstall Daemon tools at first. Then download SPTD standalone installer from Disk-Tools.com, and execute the downloaded file as guided below :

    • Double click to open it.
    • Click this button only:
    • If it is grayed out, as in the picture, there is no more SPTD in your system, and you just close the window.

    See how it goes. Let us know.
      My Computer


  9. Posts : 15
    Windows 7 Ultimate x64
    Thread Starter
       #9

    I removed Daemon Tools, and tried to update the network driver.
    When I executed the network driver update it only gave me the options "repair" and "remove". Obviously I did repair, but I am unsure if that updated the driver.

    I will keep you updated on the circumstances, so far so good.
      My Computer


  10. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #10

    The instruction is supplied in the zip you downloaded. If you have followed that, the update should be done.
      My Computer


 
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