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Windows 7: BSOD after leaving lock computer mode

15 Jun 2015   #1
Murasame liger

Windows 7 Ultimate x64
 
 
BSOD after leaving lock computer mode

i locked my computer and left to do some errands after half hour or so i came back and unlocked my computer it froze and i got a BS

i followed the instructions and here's the file
Attachment 362813


My System SpecsSystem Spec
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15 Jun 2015   #2
essenbe

Windows 10 Pro/ Windows 10 Pro Insider
 
 

Hello, Murasame liger and welcome to the forums. I will see if I can help. The files you uploaded did not have a dump file with them. Dump files are what we use to determine what is wrong.

But looking at some of the error reports, you are frequently getting errors from Modem OT-X080C.exe Which I believe is a dial up Modem produced by Alcatel. If I am correct about that, uninstall it if you don't use it.

Please open an elevated command prompt ( click start, type cmd in the search box, right click on the cmd entry and select run as administrator) in the black box that opens, copy/paste sfc /scannow. If you decide to type it, notice the space between the sfc and the /. It is a system file checker which will scan your system files and attempt to correct any missing or corrupt files. What we want are the results to say windows found no integrity violations. If it says files were found but could not be repaired, close the box, reboot and run it again, after opening the administrative command prompt. You may have to reboot and run it three times for it to repair all system files. If it can't repair them after 3 reboots, let us know.

Also, please make sure your computer is configured to create dump files. This will tell you how.
https://www.sevenforums.com/tutorials/174459-dump-files-configure-windows-create-bsod.html After doing that, please go to C:/windows and make sure you have a file there named Minidump. If you do not, create one named Minidump.

I would also check and make sure all of your connections inside the computer are fully seated.
My System SpecsSystem Spec
19 Jun 2015   #3
Murasame liger

Windows 7 Ultimate x64
 
 

thx for the reply am doing what said right now
My System SpecsSystem Spec
.

19 Jun 2015   #4
essenbe

Windows 10 Pro/ Windows 10 Pro Insider
 
 

OK, great, just let us know and if you get another BSOD, upload the file again.
My System SpecsSystem Spec
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 BSOD after leaving lock computer mode




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