BSOD when playing video games, ntoskrnl.exe (nt+0x4B2EFC)


  1. row
    Posts : 3
    w7 64bit
       #1

    BSOD when playing video games, ntoskrnl.exe (nt+0x4B2EFC)


    hi

    i need your help
    i just have blue screen when i play video games but is not a "blue screen of death" is like that
    i hear the game i can moove and play but i just see the "fake blue screen"
    im on dual screen and the second is ok when this appears i dont really understand why
    i tried whith the benq only and is same

    and "whocrashed" said me
    Code:
    System Information (local)
    --------------------------------------------------------------------------------
    
    computer name: FACECATCS-PC
    windows version: Windows 7 Service Pack 1, 6.1, build: 7601
    windows dir: C:\Windows
    Hardware: ASRock, Z97 Anniversary
    CPU: GenuineIntel Intel(R) Core(TM) i5-4690K CPU @ 3.50GHz Intel586, level: 6
    4 logical processors, active mask: 15
    RAM: 8538431488 total
    
    
    
    
    --------------------------------------------------------------------------------
    Crash Dump Analysis
    --------------------------------------------------------------------------------
    
    Crash dump directory: C:\Windows\Minidump
    
    Crash dumps are enabled on your computer.
    
    On Tue 16/06/2015 02:14:02 GMT your computer crashed
    crash dump file: C:\Windows\Minidump\061615-3447-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0x4B2EFC) 
    Bugcheck code: 0x124 (0x0, 0xFFFFFA80093878F8, 0x0, 0x0)
    Error: WHEA_UNCORRECTABLE_ERROR
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA). 
    This is likely to be caused by a hardware problem problem. This problem might be caused by a thermal issue. 
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
    i upload my dump file with this topic

    thanks for help i appreciate
      My Computer


  2. row
    Posts : 3
    w7 64bit
    Thread Starter
       #2

    up plz
      My Computer


  3. Posts : 646
    NT4
       #3

    Your dump gives an 0124 error, 0x124's are typically related to a hardware issue and can only be isolated by stress testing the major components.


    If overclocking, reset all overclocks back to their default settings and then follow these:


    RAM - run for a minimum of 8 consecutive passes


    RAM - Test with Memtest86+


    CPU - run the HIGH test


    CPU - Stress Test Using IntelBurnTest


    Video - run the FURMARK test for 20mins


    Graphics Card Problems - Diagnose


    Video Card - Stress Test with Furmark


    Storage - run the SHORT test using the DOS version


    SeaTools for DOS and Windows - How to Use
      My Computer


  4. row
    Posts : 3
    w7 64bit
    Thread Starter
       #4

    hi

    here is my gpu test with température
    Zippyshare.com - gpu-temperature.xml

    i continue the other tests tomorrow because memtest take several time
      My Computer


 

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