Windows 7 Fresh Installation = Unexpected Error ?


  1. Posts : 19
    Windows7 on desktop & Vista on laptop
       #1

    [FIXED] Windows7 Fresh Installation = Unexpectd Error ?


    HELP!

    I just got a whole new system, piece by piece. I also ordered Windows 7 32-bit OEM.

    The hard drive is fresh, a Seagate 500GB SATA internal, that has never been used before. I booted from the LG DVD/CD drive, and the installation seems to go fine, but when it reboots a few times and it appears to be finished, it gets to a screen where it says STARTING SERVICES and then it crashes...

    No BSOD, just a window that appears on the screen that reads:

    "The computer restarted unexpectedly or encountered and unexpected error. Windows installation cannot proceed. To install Windows, click "OK" to restart the computer, and the restart installation."


    It has done this every time. My computer hardware stats are on my profile, but I have an ASUS M3A78-EM motherboard with AMD Athlon II X2 240 CPU and 4GB Corsair (2x2GB sticks) DDR2 1066MHz RAM, LG DVD-writer/multi drive, and the 500GB hard drive. The graphics and audio come onboard the motherboard.

    I am using an HDMI cable to connect it to my HDTV which has an HDMI port. I have a HANNspree HDMI computer monitor that supports VGA and HDMI. But would that cause a problem?

    I don't understand... it's supposed to be supereasy to install. The instructions that came with Windows 7 just show a quick page that just basically says "insert disc, follow instructions, install, and you're done." But it's not happening!! Very confused... I can't install motherboard or other drivers until Windows 7 gets installed.

    Anyone else have this problem? I can't seem to find any similar threads...

    Thanks
    Last edited by djpurity; 09 Nov 2009 at 21:10. Reason: Added fixed to title
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  2. Posts : 5,747
    7600.20510 x86
       #2

    Look in bios for Plug and Play OS setting. Set it to yes.

    See page 28 in the manual that you can download.
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  3. Posts : 19
    Windows7 on desktop & Vista on laptop
    Thread Starter
       #3

    I was just looking at the BIOS when I came across settings that made it seem that the BIOS had been reset...! And yes, it did have PnP O/S set to NO. I swear I had that set up to YES before... that was before I had issues getting it to detect the hard drive... but now I went in and set all the BIOS variables to the correct ones (AGAIN) and..

    IT WORKED!

    You were right... now it successfully went all the way into Windows 7 and seems to be running just fine.

    Now I have to find all the up-to-date drivers for this O/S... !! Fun fun.. esp since I can't connect it directly to the Internet b/c the USB Wi-Fi adapter needs Win7 drivers.


    THANKS! And good call!
      My Computer


  4. Posts : 5,747
    7600.20510 x86
       #4

    You're welcome. I distinctly get the feeling based on this and others that P&P OS is defaulted to off for Asus. Why Asus? Why? lol

    I can get a wireless driver for you. Right click it in device manager. Properties. Details tab. Change dropdown to hardware ids. Copy and paste results here.
      My Computer


  5. Posts : 1,377
    Win7x64
       #5

    torrentg said:
    You're welcome. I distinctly get the feeling based on this and others that P&P OS is defaulted to off for Asus. Why Asus? Why? lol

    I can get a wireless driver for you. Right click it in device manager. Properties. Details tab. Change dropdown to hardware ids. Copy and paste results here.
    Nice one torrentg :)
      My Computer


  6. Posts : 2
    windows 7 Professional 32-bit
       #6

    "The computer restarted unexpectedly or encountered and unexpected error. Windows installation cannot proceed. To install Windows, click "OK" to restart the computer, and the restart installation."

    I have the same problem in my fit PC2
    CPU=
    Intel Atom Z550 2GHz
    CHIPSET= Intel US15W SCH
    MEMORY= 2GB DDR2-533 on-board
    GRAPHICS=Intel GMA500 graphics acceleration

    I´d tryed in BIOS setup (Phoenix Setup Utility)

    Anyone else have this problem? I can't seem to find any similar threads...

    Thanks
      My Computer


  7. Posts : 202
    Windows 7 x64
       #7

    Did you tried the trick the expelled guy named torrentg suggested ?
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  8. Posts : 2
    windows 7 Professional 32-bit
       #8

    The computer restarted unexpectedly or encountered and unexpected err


    I dont have this option in my BIOS , this are a print screem (problem + BIOS).
      My Computer


  9. Posts : 1
    Windows 8 Pro 64Bit
       #9

    I have same problem but running setup in Windows 8.1


    I have Problem With running the Windows 7 All In One Fresh x64 bit Setup and i run setup in Windows 8.1 Pro 64-Bit. Can anyone solve this? My PC Specs: Processor & Chipset Number of Processors Supported 1 Number of Processors Installed 1 Processor Manufacturer Intel® Processor Type Core™ i3 Processor Model i3-6100 Processor Core Dual-core (2 Core™) Processor Speed 3.70 GHz Cache 3 MB Direct Media Interface 8 GT/s 64-bit Processing Yes Hyper-Threading Yes vPro Technology No Chipset Manufacturer Intel® Chipset Model H110 Express Memory Standard Memory 4 GB Maximum Memory 16 GB Memory Technology DDR3 SDRAM Memory Standard DDR3-1600/PC3-12800 Memory Card Reader Yes Memory Card Supported SD Storage Number of Hard Drives 1 Total Hard Drive Capacity 1 TB Hard Drive Interface Serial ATA/300 Hard Drive RPM 7200 Hard Drive Configuration 1 x 1 TB Optical Drive Type DVD-Writer Display & Graphics TV Card No Network & Communication Ethernet Technology Gigabit Ethernet Modem No I/O Expansions Number of Total Expansion Slots 2 Number of PCI Express x1 Slots 1 Number of PCI Express x16 Slots 1 Input Devices Keyboard Type Physical Keyboard Keyboard Yes Pointing Device Type Mouse Interfaces/Ports HDMI Yes Total Number of USB Ports 6 Number of USB 2.0 Ports 2 Number of USB 3.0 Ports 4 Network (RJ-45) Yes Audio Line In Yes Audio Line Out Yes Modem (RJ-11) No If someone can help me,Please Help






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