BSOD & Crash to Desktop while playing games or watching videos


  1. Posts : 2
    Win 7 64bit
       #1

    BSOD & Crash to Desktop while playing games or watching videos


    Hello everyone,

    I hope I can find some help here with these crashes I have since several months now.

    While playing games like CS:GO or H1Z1, I have a lot of crashes to desktop and sometimes BSOD. The BSOD can happen also while watching streams & listening to music. So far, I had these ones : 0x1000007E / dxgmms1.sys+1DFA5 / 0x0000003B / atikmdag.sys+C4DE0.


    I think I tried everything in my knowledge to solve the problem but it still didn't resolve the problems. On the hardware side :
    - Switched the memory sticks ;
    - Switched the graphic card (my brother has the same one as me and it never failed him. Still it didn't resolve the problems on my computer) ;
    - Switched to Marvell SATA controllers then to the 3Gb Intel controllers ;
    - Used a USB sound card thinking that it may have something to do with the audio on the motherboard;
    - Changed the graphic card slot to the PCI 8X.

    On the software side :
    - I reinstalled all my drivers using the suggestions made by this site : Easily explore your PC & using also some other softwares like SlimDriver ;
    - I formated & reinstalled win 7 on my SSD ;
    - I installed win 7 on my HDD thinking that my SSD was the problem ;
    - I uninstalled the KB3022345 and KB3068708 updates ;
    - Uninstalled my antivirus (MSE) & disabled my firewall ;
    - Used the sfc /scannow command without any problems detected ;
    - Run malware bytes & antivirus softwares (mse, ESET);
    - Run software like "fixmypc" & cccleaner;

    After all these actions, my pc still crashes a lot, especially the "crash to desktop" ones. I really hope someone can help me out here ! :)
      My Computer


  2. Posts : 2
    Win 7 64bit
    Thread Starter
       #2

    And I just had another BSOD, this time it's a "Memory Management" one. Here are the details of this one :

    Nom d’événement de problème: BlueScreen
    Version du système: 6.1.7601.2.1.0.768.3
    Identificateur de paramètres régionaux: 1036

    Informations supplémentaires sur le problème*:
    BCCode: 1a
    BCP1: 0000000000041287
    BCP2: 0000000000000030
    BCP3: 0000000000000000
    BCP4: 0000000000000000
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1


    On ma-config.com, it says that the source of the crash is :

    Source du crash
    usbport.sys+2D480
    Chemin
    C:\Windows\system32\drivers\usbport.sys
    Description
    Pilote de port USB 1.1 & 2.0
    Version
    6.1.7601.18328
    Compagnie
    Microsoft Corporation
    Taille
    317.50 Ko

    Any help guys ? Does all these crashes have something to do with my motherboard ? Should I change it (the only thing I didn't change is the MB & the power supply).

    Many thanks.

    Vlday
      My Computer


 

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