Multiple BSOD while browsing the web


  1. Posts : 1
    Windows 7 Professional 64-bit
       #1

    Multiple BSOD while browsing the web


    Hello everyone, my first post here on the forum!

    I'm getting BSOD while I'm browsing the web, running windows defender or updating ESET database. I'm trying to update drivers as good as I can but I think I need some help analyzing my dumpfiles.

    Thanks in advance! //Patrik Rooth
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2

    Code:
    Microsoft (R) Windows Debugger Version 6.3.9600.16384 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\YUSSIKAT\Downloads\PATRIKROOTH-2015-06-22__23620,29\062215-13540-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    
    ************* Symbol Path validation summary **************
    Response                         Time (ms)     Location
    Deferred                                       SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
    Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7601.18798.amd64fre.win7sp1_gdr.150316-1654
    Machine Name:
    Kernel base = 0xfffff800`02c66000 PsLoadedModuleList = 0xfffff800`02eab890
    Debug session time: Mon Jun 22 06:01:30.280 2015 (UTC + 6:00)
    System Uptime: 0 days 0:01:06.732
    Loading Kernel Symbols
    .
    
    Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
    Run !sym noisy before .reload to track down problems loading symbols.
    
    ..............................................................
    ................................................................
    ........................................
    Loading User Symbols
    Loading unloaded module list
    .....
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 4E, {99, 42dfd, 2, 42dfc}
    
    Probably caused by : memory_corruption ( nt!MiBadShareCount+4c )
    
    Followup: MachineOwner
    ---------
    
    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    PFN_LIST_CORRUPT (4e)
    Typically caused by drivers passing bad memory descriptor lists (ie: calling
    MmUnlockPages twice with the same list, etc).  If a kernel debugger is
    available get the stack trace.
    Arguments:
    Arg1: 0000000000000099, A PTE or PFN is corrupt
    Arg2: 0000000000042dfd, page frame number
    Arg3: 0000000000000002, current page state
    Arg4: 0000000000042dfc, 0
    
    Debugging Details:
    ------------------
    
    
    BUGCHECK_STR:  0x4E_99
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    
    PROCESS_NAME:  Steam.exe
    
    CURRENT_IRQL:  2
    
    ANALYSIS_VERSION: 6.3.9600.16384 (debuggers(dbg).130821-1623) amd64fre
    
    LAST_CONTROL_TRANSFER:  from fffff80002d6b03c to fffff80002cd8a40
    
    STACK_TEXT:  
    fffff880`0a6f7768 fffff800`02d6b03c : 00000000`0000004e 00000000`00000099 00000000`00042dfd 00000000`00000002 : nt!KeBugCheckEx
    fffff880`0a6f7770 fffff800`02c856b7 : 00000000`00000000 fffff680`00038368 00000000`00000000 00000001`00000001 : nt!MiBadShareCount+0x4c
    fffff880`0a6f77b0 fffff800`02d0aa07 : 00000000`00000000 fffff680`00038ff8 fffffa80`04756b30 fffffa80`00000002 : nt! ?? ::FNODOBFM::`string'+0x30f8d
    fffff880`0a6f7960 fffff800`02cc5f1f : fffffa80`00000000 00000000`0a0b0fff 00000000`00000000 00000000`00000000 : nt!MiDeleteVirtualAddresses+0x41f
    fffff880`0a6f7b20 fffff800`02cd7cd3 : ffffffff`ffffffff 00000000`02d3e6a0 00000000`02d3e698 00000000`00008000 : nt!NtFreeVirtualMemory+0x61f
    fffff880`0a6f7c20 00000000`7738ddba : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
    00000000`02d3e668 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x7738ddba
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    nt!MiBadShareCount+4c
    fffff800`02d6b03c cc              int     3
    
    SYMBOL_STACK_INDEX:  1
    
    SYMBOL_NAME:  nt!MiBadShareCount+4c
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: nt
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  5507a73c
    
    IMAGE_VERSION:  6.1.7601.18798
    
    IMAGE_NAME:  memory_corruption
    
    FAILURE_BUCKET_ID:  X64_0x4E_99_nt!MiBadShareCount+4c
    
    BUCKET_ID:  X64_0x4E_99_nt!MiBadShareCount+4c
    
    ANALYSIS_SOURCE:  KM
    
    FAILURE_ID_HASH_STRING:  km:x64_0x4e_99_nt!mibadsharecount+4c
    
    FAILURE_ID_HASH:  {4c83cdad-f603-74ff-b7e1-9eb7f3029c2a}
    
    Followup: MachineOwner
    ---------
    Take memtest. Run for 8 passes and test each stick in a know good slot for an additional 6 passes.

    The goal is to test all the RAM sticks and all the motherboard slots.

    Check your motherboard manual to ensure the RAM sticks are in the recommended motherboard slots. Some motherboards have very specific slots required for the number of RAM sticks installed.

    If you get errors, stop the test and continue with the next step.

    1. Remove all but one stick of RAM from your computer (this will be RAM stick #1), and run Memtest86 again, for 7 passes.
    *Be sure to note the RAM stick, use a piece of tape with a number, and note the motherboard slot.
    If this stick passes the test then go to step #3.

    2. If RAM stick #1 has errors, repeat the test with RAM stick #2 in the same motherboard slot.
    *If RAM stick #2 passes, this indicates that RAM stick #1 may be bad. If you want to be absolutely sure, re-test RAM stick #1 in another known good slot.
    *If RAM stick #2 has errors, this indicates another possible bad RAM stick, a possible motherboard slot failure or inadequate settings.
    3. Test the next stick of RAM (stick #2) in the next motherboard slot.
    *If this RAM stick has errors repeat step #2 using a known good stick if possible, or another stick.
    *If this RAM stick has no errors and both sticks failed in slot#1, test RAM stick #1 in this slot.
    4. If you find a stick that passes the test, test it in all the other motherboard slots.

    If Part 2 testing shows errors, and all tests in Part 3 show errors, you will need to test the RAM sticks in another computer and/or test other RAM in your computer to identify the problem.

    In this way, you can identify whether it is a bad stick of RAM, a bad motherboard, or incompatibility between the sticks.
       Information
    Errors are sometimes found after 8 passes.

       Tip
    Memtest should be done overnight.
      My Computer


 

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