BSOD with error(s) 0x000000f4 and 0x0000007a while playing games.


  1. Posts : 5
    Windows 7 Professional 64 bit
       #1

    BSOD with error(s) 0x000000f4 and 0x0000007a while playing games.


    Hello!

    I've been looking and researching the BSOD errors in the title and in need of some assistance. The errors occur during playing graphically intensive games (The Witcher 3, Skyforge). And normally I would say it probably is a heating problem and would need to get some better cooling in my case. But I would love to make sure that it is just that and nothing else before I invest money into cooling systems and what not.
    First things first, I need to know how to send you guys the minidump file in the correct format/file so you can properly view it without problems. And secondly how I can view the dump files later on so I can eventually figure it out myself, because I normally am a self-reliant individual and like to do things on my own.


    Thank you.
    Last edited by DylanRoberge; 23 Jun 2015 at 19:52. Reason: Proper thank you.
      My Computer


  2. Posts : 5
    Windows 7 Professional 64 bit
    Thread Starter
       #2

    Sorry, I just read instructions with the dump file and info you guys need. Here it is.
      My Computer


  3. Posts : 17,322
    Win 10 Pro x64
       #3

    Hi There,

    These are both file system or HDD related,

    Code:
    BugCheck F4, {3, fffffa8008c731b0, fffffa8008c73490, fffff80003193940}
    
    ----- ETW minidump data unavailable-----
    Probably caused by : csrss.exe
    
    Followup: MachineOwner
    ---------
    
    6: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    CRITICAL_OBJECT_TERMINATION (f4)
    A process or thread crucial to system operation has unexpectedly exited or been
    terminated.
    Several processes and threads are necessary for the operation of the
    system; when they are terminated (for any reason), the system can no
    longer function.
    Arguments:
    Arg1: 0000000000000003, Process
    Arg2: fffffa8008c731b0, Terminating object
    Arg3: fffffa8008c73490, Process image file name
    Arg4: fffff80003193940, Explanatory message (ascii)
    
    Debugging Details:
    ------------------
    
    ----- ETW minidump data unavailable-----
    
    PROCESS_OBJECT: fffffa8008c731b0
    
    IMAGE_NAME:  csrss.exe
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  0
    
    MODULE_NAME: csrss
    
    FAULTING_MODULE: 0000000000000000 
    
    PROCESS_NAME:  csrss.exe
    
    EXCEPTION_CODE: (NTSTATUS) 0xc0000006 - The instruction at 0x%p referenced memory at 0x%p. The required data was not placed into memory because of an I/O error status of 0x%x.
    
    BUGCHECK_STR:  0xF4_IOERR
    
    CUSTOMER_CRASH_COUNT:  1
    Code:
    BugCheck 7A, {fffff6fc4002a0c8, ffffffffc000000e, fdaebe0, fffff88005419000}
    
    Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+3593a )
    
    Followup: MachineOwner
    ---------
    
    4: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    KERNEL_DATA_INPAGE_ERROR (7a)
    The requested page of kernel data could not be read in.  Typically caused by
    a bad block in the paging file or disk controller error. Also see
    KERNEL_STACK_INPAGE_ERROR.
    If the error status is 0xC000000E, 0xC000009C, 0xC000009D or 0xC0000185,
    it means the disk subsystem has experienced a failure.
    If the error status is 0xC000009A, then it means the request failed because
    a filesystem failed to make forward progress.
    Arguments:
    Arg1: fffff6fc4002a0c8, lock type that was held (value 1,2,3, or PTE address)
    Arg2: ffffffffc000000e, error status (normally i/o status code)
    Arg3: 000000000fdaebe0, current process (virtual address for lock type 3, or PTE)
    Arg4: fffff88005419000, virtual address that could not be in-paged (or PTE contents if arg1 is a PTE address)
    
    Debugging Details:
    ------------------
    
    
    ERROR_CODE: (NTSTATUS) 0xc000000e - A device which does not exist was specified.
    
    DISK_HARDWARE_ERROR: There was error with disk hardware
    
    BUGCHECK_STR:  0x7a_c000000e
    
    CUSTOMER_CRASH_COUNT:  1
    Check your cables to make sure they are connected good.

    Run a few tests,

    SFC /SCANNOW Command - System File Checker

    Please perform the following tests,

    chkdsk /r

    I see you have a WD, you can use their tool,

    WD Support / Downloads / Other Products / Data Lifeguard Diagnostic for Windows

    As for how to view the dump files, this is what we use,

    WinDBG - Install and Configure for BSOD Analysis
      My Computer


  4. Posts : 5
    Windows 7 Professional 64 bit
    Thread Starter
       #4

    Last edited by DylanRoberge; 23 Jun 2015 at 21:37. Reason: Double post sorry.
      My Computer


  5. Posts : 5
    Windows 7 Professional 64 bit
    Thread Starter
       #5

    I did the WD Disk check. This quick smart diagnostic said it passed. I also tried doing the chkdsk /r but got this message, "Windows can't check the disk while it's in use."
      My Computer


  6. Posts : 17,322
    Win 10 Pro x64
       #6

    Try saving that as a jpeg instead, that one is messed up.
      My Computer


  7. Posts : 5
    Windows 7 Professional 64 bit
    Thread Starter
       #7

    Ok, so I did the chkdsk /r and nothing popped up out of the norm. Doing the SFC /SCANNOW as we speak. I'm thinking its a bad file somewhere. Will keep you up to date.
      My Computer


 

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