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Windows 7: BSOD 'Bad Pool Caller' Issue

24 Jun 2015   #1

Windows 7 Pro SP1 x64
BSOD 'Bad Pool Caller' Issue


I was just watching a YouTube video in full screen on Facebook, hit ESC to return and I get a BSOD with

Bad Pool Caller. I can't get access (Denied) to the MEMORY.dmp at 'C:\Windows\MEMORY.dmp', and I am

an Administrator with full rights.

Attachment 363774

Attachment 363773

Here's the Event Viewer data-

Attachment 363767

And here's the results from BlueScreenReview-

Attachment 363770

This machine is virtually brand new, has Windows 7 Professional SP1 x64, i7-4790 HD 4600, Z97 Chipset

and has brand new G. SKILL RAM installed- 2 x 8GB Ripjaws X SDRAM DDR3-1600.

The memory has passed both Windows Memory Diagnostics and MemTest86+ (7 passes) with no errors.

Graphics and Chipset Drivers are up to date via the HP Driver and Software site.

I really question the HD 4600 Integrated Graphics. A Graphics Card and bigger PS are just around the


I sure would appreciate some help with this issue. Thank you, in advance, for your time and consideration

on the matter.

Kind Regards-


My System SpecsSystem Spec
24 Jun 2015   #2

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit

Is it the same computer under discussion in BSOD 0X000000c2 During Video Exit?
My System SpecsSystem Spec
24 Jun 2015   #3

Windows 7 Pro SP1 x64

My System SpecsSystem Spec

25 Jun 2015   #4

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit

Dont maintain two different threads for the BSOD issue of the same computer.
My System SpecsSystem Spec

 BSOD 'Bad Pool Caller' Issue

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