BSOD 0X000000c2 During Video Exit

ICIT2LOL, this is a mess this HWiNFO, HWiNFO32/64 - Download.

It installs and then wants to Update, and then it won't run.

I give up.

I'll nose around a bit on the internet and report back.

Thanks for the help.

tim

For the life of me, I can't get HWiNFO to run more than once. And toggling between it and your instrctions is impossible. So, I ran CPUID HW Monitor...does this help?

Attachment 364023

Please advise, and we'll go from there.

Thanks-

tim

If the ISO is from Digital River, I am sure it is OK. If you bought the OS from Microsoft, that is where you would have downloaded it from. Other than that, If you know anyone with the exact same OS as you have, any disk will work, as long as it is Windows 7 Professional X64 SP1.

Hiyya Tim mate I know it always says there is an update and all you need to do is shut it off and close that pair of smaller windows which leaves you with the large one like in my pics
I know it is a nuisance that it disappears when you minimize it but it takes so little time to fire up I don't let it bother me.

The alternative is to tick Do not remind about updates in that initial window see pics - hope I have them in order

essenbe said:

If the ISO is from Digital River, I am sure it is OK.

essenbe, that's just it... I'm questioning weather or not that it is. A year or so ago, I got a .zip file from Daz, the guy who made that loader that 'fooled' any copy of Windows to report as active, and he assured me it was clean. I also had downloaded the Digital River issue, which I was aware came right from MS. One of them has disappeared. Quite frankly, I can't remember how I checked the hash on this install on my machine- the factory installed version. I can tell you one thing, it did NOT come from a torrent download.
I have been hounding HP for a disc, so I can install cleanly on an SSD. All they offer is a 4 disc set of recovery dvd's, which I have already made from within Windows. This pc is 6 wks. old and I have had to do Recovery's two times already. I have absolutely NO idea how the files system keeps getting corrupted.

Thanks-

tim

ICIT2LOL, I apologize for my impatience. I went back and downloaded the portable version of HWiNFO rather than the .exe and it works fine and is 'reusable' now. So, this machine has an OEM mobo made by MSI and here is a screenshot of the sensor screen for the HP/MSI board with the VBAT voltages.

Attachment 364067

A bit down the road, when I install a Graphics Card, I am going to install a new PSU, as I have never found decent reliability in these Chinese OEM units. Check this out:

EVGA - Products - EVGA SuperNOVA 750 G1 Power Supply - 120-G1-0750-XR

However, an SSD is coming before a Graphics Card:

SAMSUNG 850 PRO MZ-7KE256BW 2.5" 256GB SATA III 3-D Vertical Internal Solid State Drive (SSD) - Newegg.com

Back to present- Regarding your 'Part B- Other Components' section, what exactly am I looking for?... there is a shit ton of info there. I see nothing out of the ordinary regarding Memory, for example. And the adjusting of the Intel Graphics, in my case is irrelevant. By the way, this machine is an Envy desktop, not a laptop. Here's Graphics and Monitors properties, via Intel and HWiNFO:

Attachment 364071

Attachment 364072

As far as getting Drivers and what not directly from Intel- it just doesn't work. They have not been signed for use by HP and simply will not install. ALL Drivers are up to date via the HP updater.
This will absolutely be the last time I ever buy an OEM machine. The OEM's lock the endpoint consumer down so hard that it's virtually impossible to do anything on these machines. BIOS is a good example, too. I have UEFI, but NO graphic interface. It appears that the AHCI drivers are installed and online (for SSD) and are running the present HDD, rather than DMA.
No, my Windows 10 build will be from the ground up- with a Full Retail version of the OS. Screw this OEM BS!

So, what do you want me to do from here?... Haven't had a crash since this last one, and the Display Adapter Driver hasn't crashed and restarted lately, either. I suppose that it's entirely possible the PSU is fluctuating- the rail voltage glitching along a constant wave form, and/or piss poor filtering. It would be extremely clever if one could snap shot the PSU performance graphically at the time of such an anomaly- I know of nothing that can do that. I've seen that happen on OEM machines and cause all kinds of issues. Cheap Chinese junk, that's what it is.

At any rate, I appreciate the help y'all are giving me... Have a great weekend!

Regards-

tim

Of further note, the 1600x900 resolution is far easier on my aging eyes than the 1920x1080. Admittedly, the latter is sharper and better defined, but the elements are just too small for me.

Attachment 364081

Attachment 364082

Sorry for the lack of organization on this thread- that happens when juggling several projects at once.

Thanks, yet again!

tim

UPDATE:

As far as the Display Adapter Crash and Recover fault goes, we have tried 2 changes. The Event is 4101 'igfx'. So, I have disabled Windows Aero theme, which I'm not happy about, and enabled Basic. Secondly, we have made a couple of Registry changes:

'HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\GraphicsDriver', and
'HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Control\GraphicsDriver'

After backing up those two keys, we added a NEW QWORD= 'TdrDelay' and gave it an '8' for Data Value. This will add to the Windows native value of '2', thus give a total delay of 10 secs. for the Driver to stabilize prior to a crash and recover. I might be way off base here, but what the heck- we'll see!... If it still keeps occurring, then we'll edit 'TdrDelay' to 'TdrLevel', set the value to '0', and delete the 'TdrDelay'.

Please feel free to opine on this... Thanks!

Kind Regards-

tim

Ok Tim although I cannot see the 12v rail the others look ok. Now if you are thinking of renewing the PSU or starting from scratch then this is a fairly good guide as it gives you a good idea and builds in a measure of "width" of the range usually a tad more than is needed.
eXtreme Power Supply Calculator - The only power supply calculator trusted by PSU manufacturers and computer enthusiasts

Yes mate I have the same problem with resolution and I have been wanting to get a new monitor to go with the laptop that runs 1920x1080 and it all comes down to pixel pitch in my view ie the smaller the pixel pitch count the more pixels you have per square inch. But like you with a 24" I still see the squared pixels at 1920x1080 https://en.wikipedia.org/wiki/Dot_pitch
So if you go looking for monitors Tim I have taken to look for the ones that give the lowest pixel pitch count.

Thanks, 'I See It Too ', ... I have found yet another Display Adapter Driver update and installed it. Now, I am working on a System Restore issue- it's not setting automatic restore points. That's another story, and I just initiated a new thread over in the General category, if you feel like following it.

Yes, thanks for that article link on mapping PSU requirements... I like that technical stuff! My feeling on PSU's is a) Don't go cheap, and b) throw the watts at her- in other words, go beyond what you need- reasonably!

A friend of mine just bought a new monitor. He bought an LG brand, spent around $250 (US) and it's 23", 1080p. He likes it, but has nowhere near the GPU to realize potential. On mine, set at 1920x1080, I don't see any pixelation- the res quality is exceptional- but the images (icons, etc) and type are just too dang small. I do understand, and it's rather logical, your point on the pixel pitch count.

I sure appreciate your input, friend... I'll most likely be hitting you up to opine on SSD installation. I do have to get THIS OS stable and noncorrupt before I do a migration. I want to migrate the Recovery Partition, too. Anyway, a bit later on that deal.