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Windows 7: BSOD While Installing Latest Nvidia Driver 353.30

25 Jun 2015   #1

Windows 7 Home Premium 64-bit (6.1, Build 7601)
BSOD While Installing Latest Nvidia Driver 353.30

Hello All,

So today I attempted to install the latest Nvidia Driver from their official website. While the installation process was being carried out my monitor went to sleep (no signal from the computer) and never came back, even though my pc was still running. So after waiting for a while I manually restarted the computer (power button) and booted in safe mode. Here I was met with a problem signature that included this information:

Problem Signature
Event Name: Blue Screen
OS Version 6.7601.
Locale ID:1033

Additional Info
BCCode: 116
BCP1: FFFFFA80105FA010
BCP2: FFFFF8800738D19C
BCP3: 0000000000000000
BCP4: 0000000000000002
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

I also have a dump file in my minidump folder (062515-21091-01.dmp) but I couldn't figure out how to attach it.

Another strange thing is when I restarted windows normally after checking the problem dxdiag.exe and GeForce experience both say that the new 353.30 driver was installed correctly and is running. Thank you so much to anyone reading this and trying to help, let me know if you need any more information.



My System SpecsSystem Spec
28 Jun 2015   #2

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10

Hello and welcome nwinjum mate read these and post the dump files
Dump Files - Configure Windows to Create on BSOD
Blue Screen of Death (BSOD) Posting Instructions

then we might be able to help you.
My System SpecsSystem Spec
07 Jul 2015   #3

Windows 7 Home Premium 64-bit (6.1, Build 7601)

Thank You for the clarification. Attached to this reply is the .zip file asked for. Sorry for the late reply, I had a busy week. :)
My System SpecsSystem Spec

07 Jul 2015   #4

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10

No problems mate we all have other things to do.
Now in the latest dumps - and thanks for the files by the way - there is a problem with the graphics namely the driver for the NVidia.
However I am finding it very hard to track down this driver you need - don't use the Windows feature because it is fairly weak. What you can do is use the auto detect option from this link Drivers | GeForce

Now if you can verify the brand of that GPU it might make things a little easier because the NVidia site as you will see does not list the 700 and the Asus site is pathetically useless. I will await your reply.
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
Attempt to reset the display driver and recover from timeout failed.
Arg1: fffffa8007dbf010, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff8800f21d4ac, The pointer into responsible device driver module (e.g. owner tag).
Arg3: 0000000000000000, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000002, Optional internal context dependent data.
Debugging Details:

OVERLAPPED_MODULE: Address regions for 'nvlddmkm' and 'nvlddmkm.sys' overlap
fffff880`0f21d4ac 48ff251d4f6900  jmp     qword ptr [nvlddmkm+0x7ed3d0 (fffff880`0f8b23d0)]
ANALYSIS_VERSION: 6.3.9600.17298 (debuggers(dbg).141024-1500) amd64fre
fffff880`0b57e888 fffff880`03f44134 : 00000000`00000116 fffffa80`07dbf010 fffff880`0f21d4ac 00000000`00000000 : nt!KeBugCheckEx
fffff880`0b57e890 fffff880`03f43e3e : fffff880`0f21d4ac fffffa80`07dbf010 fffffa80`09d9dd50 fffffa80`09f75410 : dxgkrnl!TdrBugcheckOnTimeout+0xec
fffff880`0b57e8d0 fffff880`03e0ff13 : fffffa80`07dbf010 00000000`00000000 fffffa80`09d9dd50 fffffa80`09f75410 : dxgkrnl!TdrIsRecoveryRequired+0x1a2
fffff880`0b57e900 fffff880`03e39cf1 : 00000000`ffffffff 00000000`00010cfa 00000000`00000000 00000000`00000002 : dxgmms1!VidSchiReportHwHang+0x40b
fffff880`0b57e9e0 fffff880`03e38437 : 00000000`00000102 00000000`00000006 00000000`00010cfa 00000000`00000000 : dxgmms1!VidSchiCheckHwProgress+0x71
fffff880`0b57ea10 fffff880`03e0b2d2 : ffffffff`ff676980 fffffa80`09f75410 00000000`00000000 00000000`00000000 : dxgmms1!VidSchiWaitForSchedulerEvents+0x1fb
fffff880`0b57eab0 fffff880`03e37ff6 : 00000000`00000000 00000000`0000000f 00000000`00000080 fffffa80`0997d498 : dxgmms1!VidSchiScheduleCommandToRun+0x1da
fffff880`0b57ebc0 fffff800`0332d73a : fffff8a0`0056b6f0 fffffa80`0a22f270 fffffa80`06a00b30 fffff8a0`00000003 : dxgmms1!VidSchiWorkerThread+0xba
fffff880`0b57ec00 fffff800`030828e6 : fffff800`0320ce80 fffffa80`0a22f270 fffff800`0321acc0 fffffa80`0a8bf460 : nt!PspSystemThreadStartup+0x5a
fffff880`0b57ec40 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxStartSystemThread+0x16

STACK_COMMAND:  .bugcheck ; kb
fffff880`0f21d4ac 48ff251d4f6900  jmp     qword ptr [nvlddmkm+0x7ed3d0 (fffff880`0f8b23d0)]
SYMBOL_NAME:  nvlddmkm+1584ac
FOLLOWUP_NAME:  MachineOwner
MODULE_NAME: nvlddmkm
IMAGE_NAME:  nvlddmkm.sys
FAILURE_BUCKET_ID:  X64_0x116_IMAGE_nvlddmkm.sys
BUCKET_ID:  X64_0x116_IMAGE_nvlddmkm.sys
FAILURE_ID_HASH_STRING:  km:x64_0x116_image_nvlddmkm.sys
FAILURE_ID_HASH:  {1f9e0448-3238-5868-3678-c8e526bb1edc}
Followup: MachineOwner
My System SpecsSystem Spec
07 Jul 2015   #5

Windows 7 Home Premium 64-bit (6.1, Build 7601)

It is a GIGABYTE GEFORCE GTX 770, specifically the 4096MB GDDR5 version. The Nvidia site is where I downloaded the GeForce Game Ready Driver-WHQL Version 353.30.
My System SpecsSystem Spec
07 Jul 2015   #6

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10

Ok I was looking for the GTX 700 which I thought I saw in your specs but I must have misread it the driver for this from Gigabyte is GIGABYTE - Graphics Card - NVIDIA - PCI Express Solution - GeForce 700 Series - GV-N770OC-2GD

It might be an idea to uninstall the original first then reinstall tis one from your downloads. (I keep Downloads on my desktop for convenience > Start > type downloads > send to desktop) but that is your choice.

There is also this if you want it I find it handy too but lets get that driver fixed first.

If I am a little tardy in replying it is because I am at work and only have a few minutes now and then to answer
NVIDIA Control Panel – Performance Group | NVIDIA
My System SpecsSystem Spec

 BSOD While Installing Latest Nvidia Driver 353.30

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