BSOD while using Outlook 2013 and click on URL link


  1. lanman55
    Posts : 1
    Windows 7 Pro 64 bit
       New #1

    BSOD while using Outlook 2013 and click on URL link


    The user was in Outlook 2013 on Windows 7 Pro 64 bit, clicked on a link and the computer BSOD'd. This computer has had problems before with a bad hard drive. I suspect the disk controller on the motherboard is bad but I would like someone to verify from the minidump file. I Googled the blue screen dump messages using Nirsoft's blue screen reader, but they came up with very long forum postings that had no resolution. Please, thank you! I tried downloading the DM Log Collector but it was flagged as suspicious and removed by the antivirus.

    Computer type
    PC/Desktop

    Computer Manufacturer/Model Number
    Lenovo M78 5100C2U (small form factor

    OS
    Windows 7 Pro 64

    CPU
    A6-5400B with Radeon HD graphics, 3600 MHz, 1 Core, 2 processors

    Motherboard
    UNK

    Memory
    4 GB

    Graphics Card(s)
    AMD Radeon HD 7540D

    Sound Card
    N/A

    Monitor(s) Displays
    Dual monitor, 1 on-board VGA cable, 1 DisplayPort that has a DisplayPort-to-VGA adapter connected, then VGA cable to the monitor

    Screen Resolution
    N/A

    Hard Drives
    Seagate (?) ST500DM0 02-1BD142 SATA 500 GB

    PSU
    N/A

    Case
    N/A

    Cooling
    N/A

    Keyboard
    N/A

    Mouse
    N/A

    Internet Speed
    DSL (dual)

    Antivirus
    Symantec Endpoint Protection Small Business Edition

    Browser
    IE, Chrome

    Other Info
    N/A
      My Computer
    Quote Quote

  3. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       New #2

    Before posting a BSOD thread, please read the instructions here: Blue Screen of Death (BSOD) Posting Instructions
      My Computer
    Quote Quote

 

  Related Discussions
Hi there Whoever designed the base colors for Office 2013 must have been totally STONE DEAF and COLOR BLIND at the same time. I can't believe that comments weren't made before this stuff was allowed out of the door. There's almost no possibilities to customize the backgrounds or colors and...
I have a desktop Pc and a laptop Pc with Office 2013. I want to export the contacts fra from the desktop to the laptop and when I export to a csv file on the desktop the e-mail adresses is missing in the file. They are not in the csv file. When I import it on the laptop names, phonenumbers,...
Hi there Unless you have an ACTIVE Internet connection (or other Network Mail Server connection such as Exchange) you will NOT be able to set up OUTLOOK 2013. Outlook 2013 requires (and there is no option unlike in Outlook 2010 to disable it by unchecking a box) a TEST email to be sent and...
How do I disable Outlook when I click on a link that leads to an e-mail? Instead of opening outlook is there another way to figure out the e-mail so that I can send it normally through hotmail without having to open or use outlook?
Hi guys a little help if you can please. I have just fitted a new hard drive in my computer and now i have a problem with Outlook. When i recive a email Via hotmail and it has a link to a website when i click on the link i get the message in the screen shot attached. if i log on to hotmail...
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

 © Designer Media Ltd
All times are GMT -5. The time now is 16:09.
Find Us