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Windows 7: BlueScreen after connecting to company network

03 Dec 2009   #21
usasma
Microsoft MVP

 
 

Don't forget to disable the Driver Verifier when done - it'll cause system issues if left running.

Good luck!


My System SpecsSystem Spec
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03 Dec 2009   #22
Thomas R

Windows 7 Ultimate x64 SP1 Ver. 6.1.7601 (Build 7601)
 
 

already done
My System SpecsSystem Spec
03 Dec 2009   #23
Thomas R

Windows 7 Ultimate x64 SP1 Ver. 6.1.7601 (Build 7601)
 
 

Well, it wasn't that simple. I had more crashes at work this afternoon.
And still the problem is only with connection to the network at work - at home I still have no crashes.

Some crashes happened after launching the Windows Media Player and one other moments after I launched the XP Mode - with WMP 11 open. But not all crashes were directly correlated to WMP.
Now I know that the SigmaTel audio driver has a problem but there simply isn't a better driver available - over at Dell Community several people are complaining about that outdated driver but it seems Dell has stopped development of new drivers for the M6300.
Anyway I don't think this is strictly a driver problem.

I'm rather thinking this has something to do with the network itself.

Is there any way monitor and record anything that comes in or goes out over the network connection to see if there is a common trigger?
My System SpecsSystem Spec
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03 Dec 2009   #24
torrentg

7600.20510 x86
 
 

You still have vsdatant.sys on the system.

Download my attachment. Then merge it by extracting and double-clicking on it. Tell it yes when it asks.

Then boot into safe mode and delete vsdatant.sys from C:\Windows\System32\drivers (or x64 equivalent - I never used x64 so I don't know.)

and also delete the ZoneLabs folder in C:\Windows\System32 (or x64 equivalent - I never used x64 so I don't know.)

Then reboot to normal mode and make sure vsdatant.sys is gone from the system.


_________________________


You still also have these drivers that it would be best to update (if you tried already, look at others first):

SynTP SynTP.sys Fri Oct 26 16:58:42 2007
rimmpx64 rimmpx64.sys Sun Mar 18 23:09:34 2007
rimspx64 rimspx64.sys Tue Feb 27 02:10:37 2007
stwrt64 stwrt64.sys Thu Sep 13 11:30:19 2007
nvlddmkm nvlddmkm.sys Wed May 07 20:14:57 2008 <<< video card driver - visit www.nvidia.com for latest
rixdpx64 rixdpx64.sys Mon Mar 26 06:48:23 2007
VSTAZL6 VSTAZL6.SYS Wed Oct 15 20:53:42 2008
VSTCNXT6 VSTCNXT6.SYS Wed Oct 15 20:52:22 2008
VSTDPV6 VSTDPV6.SYS Wed Oct 15 20:57:45 2008

_____________________________________


If you're unsure about things and what to do, a clean install would probably be best. If you have some degree of confidence with this, as my guess here, you could probably repair this install though.


___________________________


You can use Wireshark to monitor packets.
My System SpecsSystem Spec
04 Dec 2009   #25
Thomas R

Windows 7 Ultimate x64 SP1 Ver. 6.1.7601 (Build 7601)
 
 

Yes - I already re-installed a freshly downloaded version of ZoneAlarm and this new copy of vsdatant.sys has passed the Verifier test.

But hardware drivers are a problem since Dell has only XP and Vista drivers for the Precision M6300 series notebooks and the newest are from 2008 while many are even from 2007. And it doesn't look like they are planning to release Windows 7 drivers for any but their current systems (NO - Dell is not getting me to buy a new notebook just because they don't release Windows 7 drivers for my current one - then I rather buy a MAC)

The Nvidia driver has passed the Verifier test as have most of the other drivers that show up in the Verifier list.

Only 2 have crashed the system during the Verifier test:
  • stwrt64.sys (SigmaTel C-Major Audio)
  • SynTP.sys (Synaptics TouchPad)
The audio driver had caused some warnings (Windows reported that it stopped working).
But the TouchPad seems to work without problems.
I can't see why these drivers should behave differently at home and at work.
The only difference is in the network - router vs. domain server.
My System SpecsSystem Spec
04 Dec 2009   #26
torrentg

7600.20510 x86
 
 

Hmm ya I dunno about why. But the crashes are happening still because of ZA. Other users have had exact same experience as you and they eventually completely uninstalled ZA to alleviate issues.

It's probably a configuration issue.
My System SpecsSystem Spec
04 Dec 2009   #27
Thomas R

Windows 7 Ultimate x64 SP1 Ver. 6.1.7601 (Build 7601)
 
 

In that case ZoneAlarm has to go.
Has anybody experience with Microsoft Security Essentials? Is that any good?

Btw. your zagone.rar contained only a largely empty registry file - is there something missing or is that all?
My System SpecsSystem Spec
04 Dec 2009   #28
torrentg

7600.20510 x86
 
 

Quote   Quote: Originally Posted by Thomas R View Post
In that case ZoneAlarm has to go.
Has anybody experience with Microsoft Security Essentials? Is that any good?

Btw. your zagone.rar contained only a largely empty registry file - is there something missing or is that all?
No, nothing missing. If you look inside as before, those - symbols delete the keys. It's good to do to remove ZA from the registry, after uninstall.

MSE should be very good based only on the fact that it's designed by same company as OS is. I can't see going wrong with that.

Good luck and enjoy. If there are any further issues, let us know.
My System SpecsSystem Spec
04 Dec 2009   #29
Thomas R

Windows 7 Ultimate x64 SP1 Ver. 6.1.7601 (Build 7601)
 
 

It seems ZoneAlarm Extreme Security de-installs pretty clean. At least I could find only one registry entry afterwards:
[-HKEY_LOCAL_MACHINE\Software\CheckPoint]
HU100 REG_BINARY
I left that one alone for now.

And in Program Files there is only an empty CheckPoint folder left.
All other files and registry entries are gone without any additional steps.
My System SpecsSystem Spec
04 Dec 2009   #30
torrentg

7600.20510 x86
 
 

Yeah. They've gotten much better over time with that.

I have that reg file because I beta test all the time with their software. In the past, you had to clear everything off to install a new beta. They've even gotten better with things and now you can upgrade from beta to beta, no problem. So it's cool in that respect.
My System SpecsSystem Spec
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 BlueScreen after connecting to company network




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