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#1
BSOD happening at Random Times - possibly Video Driver or Malware?
Need help from someone far wiser than I.
My system is a little long in the tooth, but has been working great for years without ANY issues.
Suddenly last week it started acting unstable and is crashing and BSODing multiple times a day.
There isn't a specific trigger to this, but it seems to happen most often when I'm on the internet w a lot of windows open. Then again, I spend the bulk of my time on the web when I'm on the computer so that could just be coincidental.
At first I thought I might have picked up a bug online somewhere so I checked for Malware.
I didn't see any unusual processes in task mgr, but usually a good first step in troubleshooting is running a few scans. So I ran a scan with Malware Bytes Pro & also w Trend Micro Housecall (Online) and the system came up clean. In addition, I use Eset Nod32 Antivirus and my log doesn't show anything unusual. So my system looks clean.
A few days ago I upgraded my video card to a GeForce GT 730.
I noticed that crashes were more frequently after this, so I downgraded back to my old card. However, the crashes kept happening so I put the new card back in and can't tell if they're any more or less frequent. My computer has ample power to drive the graphics card and I've installed the drivers as per the instruction in the manual without issue.
I also ran a sfc /scannow and windows didn't find any integrity violations.
So I'm stumped since I've never had this kind of issue before.
It either bluescreens and gives me a msg -- or just just restarts to the reboot screen multiple times a day. Below are two recent crash info and I've also attached the DM Log Collector report, as indicated in instructions.
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional information about the problem:
BCCode: 7f
BCP1: 0000000000000008
BCP2: 0000000080050031
BCP3: 00000000000406F8
BCP4: FFFFF88001838E9C
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\062815-15334-01.dmp
D:\Users\Travis\AppData\Local\Temp\WER-28797-0.sysdata.xml
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional information about the problem:
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF80003527306
BCP3: FFFFF8800961FF90
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\062915-15943-01.dmp
D:\Users\Travis\AppData\Local\Temp\WER-31886-0.sysdata.xml