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Windows 7: BSOD related to USB 3.0 eXtensible Host Controller Driver

29 Jun 2015   #11
perkinw

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by essenbe View Post
perkinw, is your board a Z87 Motherboard? Yes, I am pretty sure you do. After checking, I answered my own question.
When I run the SystemInfo.exe from sevenforums, it gives the following


My System SpecsSystem Spec
.
29 Jun 2015   #12
perkinw

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote:
Do you have the Windows Installation Disk?
The only disk that came with the computer is a Windows 8.1 installation disk which could be used if I wanted to upgrade from Windows 7 to Windows 8 (I do not). This computer was apparently downgraded from 8 to 7 at the factory.

Quote:
it will restore it to the condition it was when the image was taken. So, any programs or personal files that have been added since you took the image will be lost
I thought that imaging programs only backed up programs, not user data. I do not use Microsoft Backup and Restore to backup my user data. I backup user data to a network attached storage device. Then the NAS backs up the data to an externally-attached HDD. I admit to not storing the HDD off-site, which I know is good practice.

It seems that as time goes on, more and more "critical" personal data lives in the cloud (all google data, lastpass, evernote). If the cloud went down, I'd be in much worse condition than if my local backups were destroyed.
My System SpecsSystem Spec
29 Jun 2015   #13
essenbe

Windows 10 Pro/ Windows 10 Pro Insider
 
 

If you kept your user folders on your C drive (C:/Users/yourusername, an image will back them up as part of the system image.
Your Documents, pictures, favorites, music, videos. Sounds like you have a good backup plan.
My System SpecsSystem Spec
.

29 Jun 2015   #14
perkinw

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by essenbe View Post
If you kept your user folders on your C drive (C:/Users/yourusername, an image will back them up as part of the system image.
Your Documents, pictures, favorites, music, videos. Sounds like you have a good backup plan.
I didn't realize that!

My C drive is a 256GB SSD. I'm using it only for the OS and installed programs. My D drive is two 1TB drives configured for RAID 0.

Thank you for all your help. I will follow your advice about installing the drivers soon and post again if I need more help!
My System SpecsSystem Spec
29 Jun 2015   #15
essenbe

Windows 10 Pro/ Windows 10 Pro Insider
 
 

Good luck to you, and don't hesitate to ask if you have any questions. It's easier to ask questions than to fix something that has gone wrong.
My System SpecsSystem Spec
29 Jun 2015   #16
essenbe

Windows 10 Pro/ Windows 10 Pro Insider
 
 

They are the same thing

Code:
Use !analyze -v to get detailed debugging information.
BugCheck 116, {fffffa800dc01010, fffff880060ca128, ffffffffc000009a, 4}
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+833128 )
Followup: MachineOwner
Please go into bios and give me the values of your +12V, +5V and +3.3V. Also, do you have another graphics card or someone you could borrow one from?
My System SpecsSystem Spec
30 Jun 2015   #17
perkinw

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Thanks for all your help and advice. I'll be back if I run into problems!
My System SpecsSystem Spec
30 Jun 2015   #18
essenbe

Windows 10 Pro/ Windows 10 Pro Insider
 
 

I hope you will be back, but not because you had problems. But, if you do have problems, we will be right here.
My System SpecsSystem Spec
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 BSOD related to USB 3.0 eXtensible Host Controller Driver




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