BSOD ntoskernel.exe

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  1. Posts : 5
    Windows 7 Ultimate x64
       #1

    BSOD ntoskernel.exe


    Several BSODs happened the last few days after installing a new video card. Sometimes, during a game or watching a video, 1 time with no load. Some suspicions I have about hdd, because it was always a bit problematic (frequent parking, freezing systems), and a little about the power supply (500W - maybe I should buy more powerful). Maybe another reason, so I ask for help.
    PS .: I'm sorry if my english is bad - it is google translate
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    Please go through the guide: Stop 0x124 - what it means and what to try

    Report us about your advancements, and if you need any clarification about the tests, feel free to ask us.
    __________________________________________
    Code:
    BugCheck 124, {0, fffffa800701a038, 0, 0}
    
    Probably caused by : AuthenticAMD
    
    Followup: MachineOwner
    ---------
      My Computer


  3. Posts : 5
    Windows 7 Ultimate x64
    Thread Starter
       #3

    My video card was factory overclocked judging by reviews. I reduced the frequency to the base, and the computer is stable until this time. I hope the problem is solved, but not understanding the reasons for it (lack of power supply for this unit or factory overclocking). Can someone help determine the cause?
      My Computer


  4. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #4

    Could you put what power supply and what cooling your system has in your (My System Specs)

    In my opinion a store bought o/c video card working properly should not cause a over clock problem.
    They are the only kind of video cards I use.
    Do keep in mind that even a factory over clock will raise the cards temps so the videos cards cooling must be working properly.
      My Computer


  5. Posts : 5
    Windows 7 Ultimate x64
    Thread Starter
       #5

    There is no cooling troubles. The processor and the graphics card is not heated above 60 degrees Celsius (in the highest load, average - below 45) according to the data of the monitoring program (Open Hardware Monitor). Tactile check of radiators allowed me to keep a finger on it. There were no more BSOD since the reduction of the frequency on the video card. I will try to return the factory frequency in the coming days to see if the problem happens again
      My Computer


  6. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #6

    Please answer my question in my post #4

    Exactly what power supply does your system have?
    Post a web site that show the power supply specs.
    500W is the bare minimum for your video card.
      My Computer


  7. Posts : 5
    Windows 7 Ultimate x64
    Thread Starter
       #7

    My system have 500w power supply. I bought the computer case with a built-in power supply, model ATX FORMULA FA-002V. Unfortunately, I have not found an English-language website with it.
    Link through Google translate:
    https://translate.google.ru/translat...-text=&act=url
      My Computer


  8. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #8

    Whatever, I would prefer to not use the unknown power supply built in the case. As far as I have seen, such things always work in much less than the reported capacity.

    There is a built in 80x80 mm fan, which will also be insufficient for cooling if you dont opt for additional fans.
      My Computer


  9. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #9

    Most cases that come with a power supply have a low quality power supply.
    Because your video card requires a min. of 500W quality power supply I would suggest a power supply around 650W quality power supply even if it's not your problem I recommend replacing the power supply.

    I use AX-Corsair and they have never failed me.

    In U.S. dollars how much did the case with the power supply cost you?
      My Computer


  10. Posts : 2,528
    Windows 10 Pro x64
       #10

    The bugcheck has a reason of "BUSLG_GENERIC_ERR_*_TIMEOUT_ERR". Normally these 0x124 errors signify bad CPU or RAM, but this particular one (with that Proc/Bank combo) do sometimes trace back to a power problem. Just FYI - I think the folks on this thread are onto something either with your PSU or the power delivery from the wall (or both). Given that no-name PSU, though, I'd start there as others have suggested.

    Code:
    Proc. Info 0  @ fffffa800701a250
    
    ===============================================================================
    Section 2     : x86/x64 MCA
    -------------------------------------------------------------------------------
    Descriptor    @ fffffa800701a148
    Section       @ fffffa800701a2d0
    Offset        : 664
    Length        : 264
    Flags         : 0x00000000
    Severity      : Fatal
    
    Error         : BUSLG_GENERIC_ERR_*_TIMEOUT_ERR (Proc 0 Bank 4)
      Status      : 0xfe00000000070f0f
      Address     : 0x0000000039e03390
      Misc.       : 0xc00a0fff01000000
      My Computer


 
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