Several different BSODs the past week, completely random.

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  1. Posts : 17
    Windows Seven
    Thread Starter
       #11

    When I did Verifier, I selected all drivers except Microsoft ones per the instructions. Could that be why it's not verifier enabled?

    As for the Intel thing, uninstalling now.

    Thank you so much for your patience with me!

    EDIT: It seems my computer restarts now after uninstalling the Intel program, but when I log into Windows it says "Your computer needs to restarted...." and then asks me if I want to restart now or restart later. I selected now, and when I got back into Windows it did it again.

    And in Device Manager it looks like it reinstalled the Intel program/driver.

    Intel(R) 8 Series/C220 Series SATA AHCI Controller - 8C02
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #12

    The restart configures the new driver.

    If you want to verify the new driver, you can do it. In Device manager, right click on the device name, that is "Intel(R) 8 Series/C220 Series SATA AHCI Controller - 8C02" and click on "properties" on the context menu. It will open the properties dialog with the "General" tag selected. Click on the "Driver" tab, and the "Driver details" button. It should show msahci.sys now.
      My Computer


  3. Posts : 17
    Windows Seven
    Thread Starter
       #13

    Yep, it does.

    The restart isn't the problem, it's that it keeps wanting me to restart even after restarting. "You must restart your computer to apply these changes" and "Before restarting, save any open files and close all programs." Then I've got two options, Restart Now and Restart Later. I chose Restart Now and when I logged back in, it gave me the same option again, like the changes didn't actually take. On the second time, I chose Restart Later.

    I'll reboot now and see what happens and get back to you.

    EDIT: Well, everything seems to be working in the way of the restarting request. Should I run Driver Verifier again?
      My Computer


  4. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #14

    Not right now. First let us see how it works with msahci. If the necessity arises, we will opt for verifier again.
      My Computer


  5. Posts : 17
    Windows Seven
    Thread Starter
       #15

    Alright, been a while but got a new one. Was browsing the internet today and it BSOD'd while watching videos again on YouTube.

    0x19 Bad Pool Header
      My Computer


  6. Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #16

    Mate the dumps are coming up as hardware ones for me and I am wondering if it is a peripheral that is causing an issue.

    Now specifically ( and I have had problems myself with it) have you got a Microsoft keyboard and mouse and if so do they use the Microsoft Intelli Media software - for which there are a few see this listing https://www.microsoft.com/hardware/en-us/downloads

    Personally I have had to can the keyboards and mice at times and use another brand.
      My Computer


  7. Posts : 17
    Windows Seven
    Thread Starter
       #17

    I have a Logitech Keyboard and Mouse. G510s and the Proteus Core to be exact.
      My Computer


  8. Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #18

    Yep well I was going on the failure bucket for that search and now am looking at the audiodg.exe and it is part of the Windows system so if you haven't already run these - I have not gone back through the thread yet

    https://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

    https://www.sevenforums.com/tutorials/433-disk-check.html< if necessary include the /f and /r in the command line as per Option2
    Do those in safe mode

    There are other things to look through though as for example what is in the pic for msinfo.

    PS on searching it is something hooked up via USB but what??
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    BAD_POOL_HEADER (19)
    The pool is already corrupt at the time of the current request.
    This may or may not be due to the caller.
    The internal pool links must be walked to figure out a possible cause of
    the problem, and then special pool applied to the suspect tags or the driver
    verifier to a suspect driver.
    Arguments:
    Arg1: 0000000000000021, the data following the pool block being freed is corrupt.  Typically this means the consumer (call stack ) has overrun the block.
    Arg2: fffffa800e43b000, The pool pointer being freed.
    Arg3: 0000000000001c10, The number of bytes allocated for the pool block.
    Arg4: 0012001500121c25, The corrupted value found following the pool block.
    Debugging Details:
    ------------------
    Unknown module 'Unknown_Module_fffff880_06a04000' found on stack, using vad to reload module.
    !vad_reload -1 0xfffff88006a04000
    Unable to get LeftChild of nt!_MMVAD_SHORT at fffffa8012003010
    BUGCHECK_STR:  0x19_21
    POOL_ADDRESS: GetPointerFromAddress: unable to read from fffff800030c2100
    GetUlongFromAddress: unable to read from fffff800030c21c0
     fffffa800e43b000 Nonpaged pool
    CUSTOMER_CRASH_COUNT:  1
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    PROCESS_NAME:  audiodg.exe
    CURRENT_IRQL:  2
    ANALYSIS_VERSION: 6.3.9600.17298 (debuggers(dbg).141024-1500) amd64fre
    LAST_CONTROL_TRANSFER:  from fffff80002fbb9c2 to fffff80002e858c0
    STACK_TEXT:  
    fffff880`0da5d588 fffff800`02fbb9c2 : 00000000`00000019 00000000`00000021 fffffa80`0e43b000 00000000`00001c10 : nt!KeBugCheckEx
    fffff880`0da5d590 fffff880`06a24198 : 00000000`00000000 00000000`00000000 fffffa80`42434541 fffffa80`00000000 : nt!ExAllocatePoolWithTag+0x16fa
    fffff880`0da5d640 00000000`00000000 : 00000000`00000000 fffffa80`42434541 fffffa80`00000000 fffff6fc`40032518 : Unknown_Module_fffff880_06a04000+0x20198
     
    STACK_COMMAND:  kb
    FOLLOWUP_IP: 
    Unknown_Module_fffff880_06a04000+20198
    fffff880`06a24198 ??              ???
    SYMBOL_STACK_INDEX:  2
    SYMBOL_NAME:  Unknown_Module_fffff880_06a04000+20198
    FOLLOWUP_NAME:  MachineOwner
    MODULE_NAME: Unknown_Module_fffff880_06a04000
    IMAGE_NAME:  Unknown_Module_fffff880_06a04000
    DEBUG_FLR_IMAGE_TIMESTAMP:  5252be31
    FAILURE_BUCKET_ID:  X64_0x19_21_Unknown_Module_fffff880_06a04000+20198
    BUCKET_ID:  X64_0x19_21_Unknown_Module_fffff880_06a04000+20198
    ANALYSIS_SOURCE:  KM
    FAILURE_ID_HASH_STRING:  km:x64_0x19_21_unknown_module_fffff880_06a04000+20198
    FAILURE_ID_HASH:  {af464161-e09a-dda0-3dec-45d5ef50427d}
    Followup: MachineOwner
      My Computer


  9. Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #19
      My Computer


  10. Posts : 17
    Windows Seven
    Thread Starter
       #20

    Alright, so an update.

    I reformatted my computer. After getting back into Windows, the USB failure popped up. I unplugged everything except a mouse, restarted, still had the issue. Switched USB ports, still had the issue.

    Fed up, I Google my motherboard (Asus Maximus Extreme VI) and the USB issue, and a few others had the same thing happen but it's not very widespread. Clearing the CMOS fixed their issue and so I thought I would try it.

    It worked.

    So I don't have the USB Unknown Device in Device Manager. My question is though, could that be related to my BSODs? Clearing the CMOS battery?

    Thanks for your awesome help guys, this forum is nothing but class acts
      My Computer


 
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