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BSOD only on cold boot HP
Hello, I'm new to this forum. But I work on computers as a hobby and a way to get some extra money, but I've ran into a problem I cannot fix, I have an HP desktop computer with Windows 7 Home Premium x64.
When starting the computer I get HP logo, windows logo, then a blank screen.
If I keep trying. It eventually works fine and continues to work fine (starts up, no crashes errors etc.)
But then if it's been turned off for five or ten minutes, back to blank screen. With a mouse curser.
I've tried:
Sfc scan
Chkdsk scan
Malware bytes
Adw cleaner
Resetting the BIOS settings
Event log comes back fine too.
I have no idea what more to do, the owner of the PC said she tried a system restore, but there was no luck.
(I am not a professional just enjoy the learning process. So go easy on me with answers please!)
Thank you in advance!
Last edited by dshepherd; 01 Jul 2015 at 17:11. Reason: Missing info