Computer refuses to shut down and then BSOD's on me if I let it run.

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  1. Posts : 26,869
    Windows 11 Pro
       #31

    I'll get someone to take a look at it. By all rules I know of, it should not be valid.
      My Computer


  2. Posts : 114
    Windows 7 Home Premium 64bit
    Thread Starter
       #32

    Ooooh, interesting... like, my computer shouldn't be running, haha? What is the invalid "it" that you're referring to and what does it's being invalid mean? I'm pretty sure I could screenshot the transaction history of Newegg for the genuine copy of Windows 7 I bought, if that's what you're referring to? Thank you for all the help and I'd appreciate assistance from anyone willing to jump in! I had a feeling this was a super-weird and really technical problem--I just got tired of embarrassing myself in front of the real life computer store people (and I didn't think they were really knowledgeable enough to help).
      My Computer


  3. Posts : 26,869
    Windows 11 Pro
       #33

    It's pretty simple. It is not the software, it is your use of it. You have an OEM System Builder's License. As such, what that means is it is a valid key on the first computer it is installed on, but you cannot install it on any other computer. When you installed it before, it is tied to that computer. When you moved the installation to your new build, that makes the Operating System not legal. Not because the license is bad, but because that license is tied to the first computer it is installed on. When you moved it to a new computer, it should not activate without a hacker's exploit. That is the reason the System Builder's Licenses are cheaper than the Retail Versions. Retail versions can be moved to a new computer. OEM versions cannot be.
      My Computer


  4. Posts : 114
    Windows 7 Home Premium 64bit
    Thread Starter
       #34

    How weird...yeah, I just checked my newegg history and you're right, it was for an OEM license. That's strange to me though because I bought that license for this computer; I've only ever had one desktop computer. When you say "moved the installation to a new build", you mean when I transferred the Windows folder from the little 40GB Mushkin to the bigger 240GB SSD? That's....annoying. Well, does that at least mean that buying the appropriate license could potentially fix the issue? Oh, and if you're trying to subtly ask whether I used a hacker exploit to get the license, I can confidently tell you I did not. I think I've probably already proven that I would likely not know where to find such a thing nor how to use it.
      My Computer


  5. Posts : 26,869
    Windows 11 Pro
       #35

    Zibeltor said:
    Well, my understanding was that it didn't affect the Windows shutdown timing really. It just decreased the amount of time that Windows would wait before it automatically closed running programs. I don't/didn't see how that would force Windows to automatically restart sometimes intermittently and sometimes chronically. And no, I probably didn't do a clean install the first time, although it was several years ago and I had a more computer-savvy friend helping me, so it's possible. I'm guessing there's no easy way to restore registry settings to default? If I found the guide/setting I tried to tweak, would that be helpful?
    I am just going by this post you made. You said you didn't do a clean install. That means this install must have been installed on another computer and you just moved it to the new computer. Plus, if you bought the OS from Newegg, you should have the DVD. Your Original Install date is before your Motherboard was released.
      My Computer


  6. Posts : 114
    Windows 7 Home Premium 64bit
    Thread Starter
       #36

    Oh, no, I'm sorry! I misunderstood when you asked if I had done a clean install--I thought you were referring to some optional check box that I should have ticked off during the installation process (like when I had to do a clean install of the Nvidia drivers). But yes, I was the one who pulled the packaging off the DVD box and put the DVD in there myself, so yes, it was a clean install in that sense. Like I said, I bought the DVD box three years ago and it's just been lost since (in the course of several moves across different states). EDIT: When you said "I take it you didn't do a clean install", I thought you were assuming that because of how un-savvy I am (which would have been a safe assumption), not because you assumed I was cheap and/or a thief.... I'm not sure how the original install date is before the motherboard was released (or what that even means exactly), but I've attached the receipt that should show that I purchased both Windows 7 and the motherboard at the same time. This happened the last time I came and posted a thread too--because the problem wasn't immediately solvable and I'm not as computer savvy as some, they just seem to assume that I did illegal stuff, which seems kind of unhelpful. If there's any other or additional way I can verify my build as being above board to the forum, just please let me know.
    Last edited by Zibeltor; 12 Jul 2015 at 14:29.
      My Computer


  7. Posts : 26,869
    Windows 11 Pro
       #37

    I was not concerned that the License itself was legal or not. I was only concerned about the OEM status of the install. I don't know what your problem is. It is in the BIOS or the OS. Somehow you probably have wake up events enabled and some program is not closing completely. It may very well have to do with your 'tweaking' in the registry. You should stay out of the registry unless you know exactly what you are doing and the ramifications of doing it. But, the fact that it is happening is good cause to question the system files being altered. It is not a common thing that happens in most cases.

    Try typing power into the search box and selecting power options. Select Balanced as your power setting and leave it at defaults. Click 'change plan settings, then click change advanced power settings. At the bottom click restore defaults. See if that makes a difference in your shut down.
      My Computer


  8. Posts : 114
    Windows 7 Home Premium 64bit
    Thread Starter
       #38

    I'm afraid that did not make a noticeable difference. Here is the guide I believe I used for the registry tweaking, just in case it'd be helpful. I don't recall every trying to set up wake events though...: Windows: Speed Up Shut Down Time via Registry | a Tech-Recipes Tutorial
      My Computer


  9. Posts : 26,869
    Windows 11 Pro
       #39

    Here's what I would like to do. But, first make a system repair disk now, even if you have made one before, and be aware there is some risk in this. It may cause you to need a clean install. We take every precaution to keep that from happening.

    Create a restore point before beginning. The link is below to tell you how to do that.

       Warning
    Be sure to create a System Restore point before proceeding further System Restore Point - Create


    Driver Verifier - Enable and Disable
    Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.
       Information

    What is Driver Verifier:
    It puts stress on the drivers, and tries to make the faulty driver crash the computer. It is designed this way, to attempt to trap the offending driver.


    What you will notice:
    It will tend to make the computer rather slow and sluggish because the drivers are being stressed.
       Warning

    Before enabling DV, make sure you have created a system restore point before enabling Driver Verifier. make a System Restore Point manually before enabling DV.


       Tip




    Let us know the results, with the subsequent crash dumps, if any.
      My Computer


  10. Posts : 114
    Windows 7 Home Premium 64bit
    Thread Starter
       #40

    So, unfortunately, I don't think I can make a system repair disk. When I bought the components for the computer, I was being a little cheap and apparently also got an OEM DVD drive that is unable to write and just reads. I mean, to be honest, I think I've only ever used it to install Windows 7.... Anyway, would you still recommend this if I was only able to make a system restore point?
      My Computer


 
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