Computer refuses to shut down and then BSOD's on me if I let it run.

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  1. Posts : 114
    Windows 7 Home Premium 64bit
    Thread Starter
       #61

    Huh, are we sure it's still just a driver causing the problem though? I mean, I did do some stuff: watch videos, plug and unplug peripherals, browsed the internet (as best I was able to), but I didn't try playing a game. I used it pretty normally other than that. Haha, kind of an unexpected troubleshooting step, but I'll try that in a bit here.
      My Computer


  2. Posts : 26,863
    Windows 11 Pro
       #62

    As of the 17th, you still had GeForce Experience installed. Uninstall it, just the GeForce Experience. I'm not sure of anything. It is either a driver or you have a hardware problem or corrupted system files. As I understand you, after uninstalling the Razor Drivers, you have been running better.
      My Computer


  3. Posts : 114
    Windows 7 Home Premium 64bit
    Thread Starter
       #63

    Alright, I turned driver verifier back on to play some games and they didn't cause any problems! I was over 200 FPS at max settings on my favorite, but buggy, free to play game and I was getting consistent FPS on pretty high settings on the latest AAA game I bought. No BSOD's or really anything to report.

    Oh yeah, you're definitely right that it's a lot better though! It's only required a second shut down once since having uninstalled the Razer and GeForce Experience programs. The fact that it did happen that one time though is what's making me scratch my head a little bit...
      My Computer


  4. Posts : 26,863
    Windows 11 Pro
       #64

    Let's just see how it goes for a day. Maybe that will tell us something.
      My Computer


  5. Posts : 114
    Windows 7 Home Premium 64bit
    Thread Starter
       #65

    Alrighty! Sounds good; thanks for the help.
      My Computer


  6. Posts : 26,863
    Windows 11 Pro
       #66

    Just let me know how it goes. If you get a BSOD, upload the BSOD Posting Instructions again.
      My Computer


  7. Posts : 114
    Windows 7 Home Premium 64bit
    Thread Starter
       #67

    Alrighty, Essenbe! Well, it's been three days and I haven't had any more unsuccessful shut downs or BSOD's. I suppose I consider the problem tentatively solved? I'll just leave the thread open (i.e. not mark it solved) for a while longer in case the problem mysteriously reappears?
      My Computer


  8. Posts : 26,863
    Windows 11 Pro
       #68

    No problem. Just wait and when you think your problem is fixed, please mark the thread as solved.
      My Computer


  9. Posts : 114
    Windows 7 Home Premium 64bit
    Thread Starter
       #69

    Well, talk about speaking of the devil... As I shut it down this morning, it automatically restarted. It did, however, successfully shut down the second time. Without understanding what's causing the problem though, I'm afraid it will escalate to that point where it's impossible to shut down. :/ On the other hand, this is only the second time it's done that since uninstalling GeForce Experience and the Razer software... Any advice would be much appreciated!
      My Computer


  10. Posts : 26,863
    Windows 11 Pro
       #70

    Sorry, I don't know what to tell you now. Why not try uploading the BSOD Posting instructions again and I'll look. Blue Screen of Death (BSOD) Posting Instructions
      My Computer


 
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