Win7 ult x64 has variety of crashes/BSODs, many without crashdumps

Page 1 of 2 12 LastLast

  1. Posts : 8
    Windows 7 Ultimate x64 SP1 Build 7601, 6.1.7601
       #1

    Win7 ult x64 has variety of crashes/BSODs, many without crashdumps


    This happens during GTA5, league of legends, usb transfer, just google chrome open and even during startup after another crash, for a total of 10-20+ crashes.
    Several cmd scan things did not tell me what's wrong and the problems persisted after updating drivers with SlimDrivers.
    Some system specs in my profile, Aspire M3641 with standard parts but a new hdd because the old one got damaged (unstable electricity?).
    Uploaded the few minidumps I have, the newest one from "controlled" NotMyFault-crash attempting to get some more dumps for info, but I lack expertise.
    I also have 2 or 3 MEMORY.DMP files, but they seem a bit large for upload.
    Attachment 364832

    Attachment 364833
      My Computer


  2. Posts : 8
    Windows 7 Ultimate x64 SP1 Build 7601, 6.1.7601
    Thread Starter
       #2

    Automatic reboot is off, and league of legends just hung the pc twice (complete with sound in <1 sec loop) until I forced reboot, without any message or dumps.
      My Computer


  3. Posts : 26,869
    Windows 11 Pro
       #3

    Hello, Raiktarakk and welcome to the forums You had 3 dump files. Tha last BSOD you had was caused by Notmyfault

    Code:
    Use !analyze -v to get detailed debugging information.
    
    BugCheck D1, {fffff8a0035d6800, 2, 0, fffff8800a85b385}
    
    *** WARNING: Unable to verify timestamp for myfault.sys
    *** ERROR: Module load completed but symbols could not be loaded for myfault.sys
    Probably caused by : myfault.sys ( myfault+1385 )
    Uninstall NotMyFault.
    Use this executable and driver to crash your system in several different ways. Chapter 7 uses Notmyfault to demonstrate pool leak troubleshooting and Chapter 14 uses it for crash analysis examples. The download includes x86 (in the exe\release directory) and x64 versions (in the exe\relamd directory) as well as full source.
    https://technet.microsoft.com/en-us/.../bb963901.aspx
    You also had

    Code:
    Use !analyze -v to get detailed debugging information.
    
    BugCheck D1, {fffffa7f8588f568, 6, 0, fffff8800fec35e2}
    
    Probably caused by : Unknown_Image ( dxgkrnl!DpiFdoLineInterruptRoutine+e )
    
    Followup: MachineOwner
    Code:
    fffff880`0ad7f708  fffff880`0f3f62e1*** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
     nvlddmkm+0x1d52e1
    Which is your graphics driver

    Code:
    Use !analyze -v to get detailed debugging information.
    
    BugCheck A, {7fffffa0001, 2, 1, fffff80002ac2698}
    
    Probably caused by : hardware ( nt!KiSwapContext+78 )
    Code:
    BUGCHECK_STR:  0xA
    
    PROCESS_NAME:  nvstreamsvc.ex
    
    Followup: MachineOwner
    That is in your graphics driver and part of GeForce experience.

    Please uninstall Dameon Tools. It is a well known cause of BSODs. Uninstall it from control Panel Add Remove Programs. Then

    Daemon Tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known cause of BSOD's.

    1. Uninstall Daemon Tools.
    2. Download the SPTD standalone installer and follow these steps:
    - Double click the executable to open it
    - Click the button shown below



    If the button it is grayed out, as shown in the image, there is no more SPTD installation on your system, and you can just close the window.

    You current Nvidia driver is this

    Code:
     nvlddmkm
    start             end                 module nameMyfault
    fffff880`0f227000 fffff880`0fec0000   nvlddmkm   (deferred)             
        Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
        Image name: nvlddmkm.sys
        Timestamp:        Tue Feb 03 18:08:12 2015 (54D162EC)
        CheckSum:         00C57C2D
        ImageSize:        00C99000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Please reinstall the Nvidia driver using this method, but install only the graphics driver and PhysX. Nothing else NVIDIA Drivers - Avoid Problems

    I would also make sure all your drivers are up to date by going to Acer's site for your model. Also

    please open an elevated command prompt ( click start, type cmd in the search box, right click on the cmd entry and select run as administrator) in the black box that opens, copy/paste sfc /scannow. If you decide to type it, notice the space between the sfc and the /. It is a system file checker which will scan your system files and attempt to correct any missing or corrupt files. What we want are the results to say windows found no integrity violations. If it says files were found but could not be repaired, close the box, reboot and run it again, after opening the administrative command prompt. You may have to reboot and run it three times for it to repair all system files. If it can't repair them after 3 reboots, let us know.

    Also please run Seatools for DOS SeaTools for DOS and Windows - How to Use

    Let us know the results and how it worked out for you.
      My Computer


  4. Posts : 8
    Windows 7 Ultimate x64 SP1 Build 7601, 6.1.7601
    Thread Starter
       #4

    Thanks a ton for the quick response! I've gone through the list and here are the results:
    NotMyFault was run through the exe so there was nothing to uninstall, but I deleted it and don't expect it to cause any problems.
    Deleted Daemon tools and ran your SPTD thingy, the uninstall button (which I assumed was supposed to be the "button shown below") was greyed out so all should be good here.
    Removed all Nvidia drivers, then installed only the graphics driver and PhysX. No more Experience, it didn't work with my hardware anyway.
    The Acer website nor Acer Updater had any updates available and my BIOS R01-C2 version seems to be ahead of the suggested R01-B4, so I'm not touching that.
    I ran sfc /scannow which found nothing, I ran it a few days ago as well as a similar command and one of them fixed something but didn't tell me what...
    SeaTools for DOS (USB) passed on the first try.
    I really hope all or any of these things fixed the problem, but would not be surprised to see more crashes in the near future.
    *edit*
    As long as everything ran fine I've "Mark Solved" (clicked it, and it deleted my whole reply-.-) and once something went I returned and try to provide info, posted below.
    Last edited by Raiktarakk; 07 Jul 2015 at 07:19.
      My Computer


  5. Posts : 8
    Windows 7 Ultimate x64 SP1 Build 7601, 6.1.7601
    Thread Starter
       #5

    Sadly today my pc crashed again, sudden full freeze with only google chrome open, lasting several minutes until I forced a (hard) reboot.
    Chrome had nothing special open, some text/picture-based website tabs, a paused youtube video and 1 video playing at dumpert.nl.
    Once again no crash dumps, any ideas what could cause this, or at least something to obtain more data/info?
    *edit*
    Another freeze during league of legends, nothing I can do other than hard reboot...
    Last edited by Raiktarakk; 07 Jul 2015 at 07:43.
      My Computer


  6. Posts : 26,869
    Windows 11 Pro
       #6
      My Computer


  7. Posts : 8
    Windows 7 Ultimate x64 SP1 Build 7601, 6.1.7601
    Thread Starter
       #7

    Code:
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    
    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-GJY49-VJBQ7-HYRR2
    Windows Product Key Hash: W5/6nm6F2UPXrCkY5xUhXb/+21g=
    Windows Product ID: 00426-OEM-8992662-00006
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.001
    ID: {2655E1E4-0886-4EB9-86E3-EAAD9BA6AD72}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.150525-0603
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    
    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
    
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    
    File Scan Data-->
    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]
    
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{2655E1E4-0886-4EB9-86E3-EAAD9BA6AD72}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-HYRR2</PKey><PID>00426-OEM-8992662-00006</PID><PIDType>2</PIDType><SID>S-1-5-21-3055786654-266500148-694452722</SID><SYSTEM><Manufacturer>ACER</Manufacturer><Model>Aspire M3641</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>R01-C2</Version><SMBIOSVersion major="2" minor="5"/><Date>20090226000000.000000+000</Date></BIOS><HWID>CFC83407018400F8</HWID><UserLCID>0413</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>W. Europe Standard Time(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
    
    Spsys.log Content: 0x80070002
    
    Licensing Data-->
    Software licensing service version: 6.1.7601.17514
    
    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00178-926-600006-02-1043-7601.0000-3622014
    Installation ID: 020096681906060545255084535896144513771125533252537176
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: HYRR2
    License Status: Licensed
    Remaining Windows rearm count: 4
    Trusted time: 7-7-2015 17:11:59
    
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Not Registered - 0x80040154
    Admin Service: Not Registered - 0x80040154
    HealthStatus Bitmask Output:
    
    
    HWID Data-->
    HWID Hash Current: MgAAAAEAAgABAAEAAgACAAAAAQABAAEA6GH8M3x0OhPsxUyYZFsWsJK8tmpwymZbTFg=
    
    OEM Activation 1.0 Data-->
    N/A
    
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name	OEMID Value	OEMTableID Value
      APIC			022609		APIC1953
      FACP			022609		FACP1953
      HPET			022609		OEMHPET0
      MCFG			022609		OEMMCFG 
      WDRT			022609		NV-WDRT 
      SLIC			ACRSYS		ACRPRDCT
      OEMB			022609		OEMB1953
      NVHD			022609		NVHDCP 
      AWMI			022609		OEMB1953
      My Computer


  8. Posts : 26,869
    Windows 11 Pro
       #8

    I have asked for some help reading the MGA report. It may take a little while.
      My Computer


  9. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #9

    The installation is counterfeit.
    The Motherboard BIOS is from Feb 2009 - 6 months before Windows 7 was released, and cannot possibly support the OEM_SLP that is currently installed.
    The fact that the BIOS SLIC table is apparently v2.1 implies that a hacker's Activation Exploit is installed to get around Activation and Validation requirements.

    You need to reformat and reinstall using genuine media and Key.
      My Computer


  10. Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #10

    Noel forgive my ignorance but by what you say is that because of this
    Windows OS version: 6.1.7601.2.00010100.1.0.001
    in that post by the OP and because I was on a similar thread just recently and a very similar number caught my eye the digits following the 7601 just didn't look right?
      My Computer


 
Page 1 of 2 12 LastLast

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 15:38.
Find Us