BSOD (3x) Alt+Tab while in game (Steam)

Honestly · 06 Jul 2015

Received three BSODs in last few minutes while using Steam, happened while playing Warface (2x) and then Besieged (1x).

First BSOD (Warface): I thought it might have been due to trying to save a video using GeForce Experience and ShadowPlay. BSOD when I used Alt+Tab.

Second BSOD (Warface): Geforce Experience was not running. BSOD when I used Alt+Tab.

Third BSOD (Besieged): Changed games to test if it was simply Warface. Don't recall if Geforce Experience was running. BSOD when I used Alt+Tab.

Thanks for your help.

Honestly · 06 Jul 2015

Just had another BSOD. Was in-game, Alt+Tabbed, no issue. While Warface was running in background, I opened Speccy. I could hear the fans spin up and 2 seconds later, BSOD.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 50
BCP1: FFFFFB240D5C9300
BCP2: 0000000000000000
BCP3: FFFFF8800572B940
BCP4: 0000000000000007
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\070615-6723-01.dmp
C:\Users\Honestly\AppData\Local\Temp\WER-15880-0.sysdata.xml

essenbe · 06 Jul 2015

Hello, Honestly welcome to the forums. I will see if I can help. All 3 of your dump files blamed your Graphics drivers.

Code:

Use !analyze -v to get detailed debugging information.
BugCheck 50, {fffffb240d0a5300, 0, fffff880049b5940, 7}
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Could not read faulting driver name
Probably caused by : nvlddmkm.sys ( nvlddmkm+ee940 )
Followup: MachineOwner

I would also suggest you try reinstalling the drivers using this tutorial, and install only the Graphics drivers and PhysX. GeForce experience, causes a lot of people serious problems. NVIDIA Drivers - Avoid Problems

I would also recommend you uninstall Norton as it is a well known cause of BSODs. Uninstall it, then run the Norton removal tool https://support.norton.com/sp/en/us/...rProfile_en_us
Then replace it with Microsoft Security Essentials (Microsoft Security Essentials - Microsoft Windows) .

Also, if you are overclocking anything, please set everything back to default levels. Try those things and see how you do, then let us know.

Honestly · 07 Jul 2015

Thanks for taking a look. I'll run through this tomorrow evening and report back.

Cheers

essenbe · 07 Jul 2015

No problem, just let me know.