BSOD while watching videos using PLEX

ruback · 07 Jul 2015

Sometimes (usually once a day) when using plex to watch videos on my PC, my windows crashes with BSOD. My dump is attached, I hope someone can help.

I'll update when the next one happens.

Thanks!

Arc · 08 Jul 2015

Update the network driver from Realtek ...... get the second one from the list, that is the "Win7 and Server 2008 R2 Auto Installation Program" one and install it following the guide included in the downloaded zip.

Report us for any further BSOD.
___________________________________________________

Code:

BugCheck A, {0, 2, 0, fffff80002c19477}

*** WARNING: Unable to verify timestamp for Rt64win7.sys
*** ERROR: Module load completed but symbols could not be loaded for Rt64win7.sys
Probably caused by : Rt64win7.sys ( Rt64win7+13867 )

Followup: MachineOwner
---------

Code:

    Image name: Rt64win7.sys
    Timestamp:        Fri Jun 10 12:03:15 2011 (4DF1BAAB)

ruback · 08 Jul 2015

Thank you. I'm updating the drivers and hope it doesn't happen again !

Arc · 08 Jul 2015

If it happens, give us a shout.