BSOD playing non-intensive games, error 0x00000116

sssteven · 10 Jul 2015

Built my PC a little under a year ago, and it was working fine with all games until GTA V was released. Ever since I downloaded the driver that was released at the same time as GTA, I've been experiencing crashes whenever I play games (even games that used to run without issue on high settings such as CS:GO can now cause crashes on the lowest setting) where my screen goes black and the last bit of audio that played repeats rapidly and loudly for a few seconds before stopping, at which point all I can do is manually restart my system.

I can't upload the Rar file with my dump info in it as it's too big for the site by 0.04 Mb, if anyone can advise me on files that are safe to remove from it to lower it's size I can upload it

Boozad · 10 Jul 2015

In the big warning right above your post.

Blue Screen of Death (BSOD) Posting Instructions

sssteven · 10 Jul 2015

Boozad said:

In the big warning right above your post.

Blue Screen of Death (BSOD) Posting Instructions

I know, I've read it and got all the files ready to upload, but the file is too big to upload, is there anything in the folder that isn't needed for analysis that I can delete from it to make the size smaller?

Boozad · 10 Jul 2015

Remove the MSINFO file, upload the new logs then follow System Information File - Create in Windows

sssteven · 10 Jul 2015

Okay, thank you. I've attached the necessary files now
Attachment 365454

Attachment 365460

Boozad · 10 Jul 2015

You have a DELL OEM PID on a retail MSI motherboard, that means your installation is counterfeit.

Code:

Host Name:                 MCRIDE-PC
OS Name:                   Microsoft Windows 7 Ultimate 
OS Version:                6.1.7601 Service Pack 1 Build 7601
OS Manufacturer:           Microsoft Corporation
OS Configuration:          Standalone Workstation
OS Build Type:             Multiprocessor Free
Registered Owner:          Steven Cox
Registered Organization:   
Product ID:                00426-OEM-8992662-00400 ---> DELL PID
Original Install Date:     24/09/2014, 22:02:32
System Boot Time:          10/07/2015, 13:34:41
System Manufacturer:       MSI
System Model:              MS-7817
System Type:               x64-based PC
Processor(s):              1 Processor(s) Installed.
                           [01]: Intel64 Family 6 Model 60 Stepping 3 GenuineIntel ~3401 Mhz
BIOS Version:              American Megatrends Inc. V6.5, 30/05/2014

Counterfeit installations such as yours can contain heavily modified code that can cause the installation to behave it unexpected ways. Analysing BSODs and determining their causes on these sorts of installations is completely unreliable, and for this reason most analysts won't attempt it.

My recommendation is to install a genuine copy of Windows 7. This will minimise the problems you are experiencing and make subsequent diagnosis of BSODs far more reliable. Once you are running a genuine Windows 7 installation and are still experiencing BSODs, upload your new logs we will be happy to help you solve them.

sssteven · 10 Jul 2015

Thank you, will do