Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Black screen and crash at seemingly random occasions. Event ID 41

12 Jul 2015   #1

Windows 7 Ultimate x64
Black screen and crash at seemingly random occasions. Event ID 41

Hello All,

I have recently got myself an upgrade at the end of May, and I've been getting weird black screen crashes since. Event ID 41, Task 63, Keywords 0x8000000000000002
So far, I have no reliable ways to reproduce the issue. But it occurs rather consistently when I am doing either the following:
1. Browsing on Pale Moon.
2. Playing the video game DOOM (and only happens on DOOM so far) with a sourceport called Zandronum.
3. Doing nothing and had my screen off.

At first, I thought it might be my RAM, because I foolishly mixed my RAM modules of different timing and frequency for a while. But the problem persisted even after I got myself my current RAM.
I do not overclock, and my PSU is new. So I hope those two are not the issue.
I'm not sure what else to do now.

My System SpecsSystem Spec
12 Jul 2015   #2

Windows 10 Pro/ Windows 10 Pro Insider

hello Khrada, and welcome to the forums. You have no dump files. Please make sure your computer is configured for Small Memory Dumps Dump Files - Configure Windows to Create on BSOD

An event ID 41 simply means your computer restarted unexpectedly. Nothing more.

I looked at your error reports and noticed that most of the error reports recently have been caused by your PS2, I believe. They have been NeptuniaRebirth1 and SCPdriver.exe which I believe is a Emulator driver to allow PS2 controllers to be used on Windows. I believe I would make different arrangements for them and maybe the PS2.
My System SpecsSystem Spec
12 Jul 2015   #3

Windows 7 Ultimate x64


Thank you for your reply. I will attach another zip files with minidump included should the problem occur again.
If I am understanding correctly, I am to do something about the file called SCPdriver? It is a driver serves as XInput wrapper for me to use Dualshock 3 controllers on my PC. Should I attach it on my PC at all times? Because so far the system has only crashed when I am not using it.


EDIT: I just checked the error reports you mentioned. The two errors seems to be unrelated, as there were no crashes on the most recent date of those error.
My System SpecsSystem Spec


 Black screen and crash at seemingly random occasions. Event ID 41

Thread Tools

Similar help and support threads
Thread Forum
Random black screen while gaming and then crash.
So I just upgraded from a GTX 550 TI to a GTX 980 and since upgrading my computer will crash after 5-15 minutes of playing any game. The screen will go black and ill be able to hear some audio for a short period of time before it turns into a loud buzzing sound and then the computer resets. As soon...
Graphic Cards
BSOD on seemingly random occasions: BAD_POOL_HEADER 0x00000019
Up until tonight I've managed to crash out with the BAD_POOL_HEADER message fairly infrequently, it started happening a few weeks ago and at that point it was uncommon. Now it has happened twice in one night so far so I'm out looking for some assistance. The first instance tonight was while playing...
BSOD Help and Support
Seemingly Random BSOD or Black Screen + Windows Failed Update
Sometimes I can run for up to around 6 hours without any of these happening, but when it does happen there are sure to be more to follow. Computer restarts offer a temporary fix. Audio always continues to play uninterrupted throughout any of these (Excluding BSOD, of course.) Ranked in order of...
BSOD Help and Support
Random Crash, Freeze, Black Screen or BSOD shortly after startup.
This is a strange problem my desktop has had for a fairly long time. Usually, my computer will work fine, start up with no problems for several days in a row. And then..for reasons I don't know, it sometimes will start crashing. Usually the screen goes completely black and the computer completely...
BSOD Help and Support
Random Black screen and crash
Hello everyone, I have been experiencing random crashes on my newly built pc, and so far, every atempt I've made at trying to find a solution have failed. At first, it seems to be quite random, but some program seem to make it crash every time I use them. The symptoms are as follows:...
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 11:33.
Twitter Facebook Google+