BSOD at random times, csrss.exe possible culprit


  1. Posts : 59
    7
       #1

    BSOD at random times, csrss.exe possible culprit


    I just set up the debugger and had a look at the latest dmp file. It suggests csrss.exe has something to do with it. I read that this file can, on occasion, be a trojan, but VirusTotal gave it a clean bill of health. I also did a short HDD scan with Seatools and ran the Windows Memory Diagnostic last night, both of which passed.

    So, here's the collected dmp files for your perusal. Hope on obvious cause jumps out at you.
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    Please test the HDD using Seatools.
    Take both the short test and the long test. Let us know the results.
    _____________________________________________________________
    Code:
    BugCheck F4, {3, fffffa8006129060, fffffa8006129340, fffff8000337ae20}
    
    ----- ETW minidump data unavailable-----
    Probably caused by : csrss.exe
    
    Followup: MachineOwner
    ---------
      My Computer


  3. Posts : 59
    7
    Thread Starter
       #3

    Both SeaTools tests passed. Anything else I can try?
      My Computer


  4. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #4

    Just take another test, as a precaution. Then, depending on the result, we may need to go for some hardware related troubleshooting.

    Test your RAM modules for possible errors. Run memtest86+ for at least 8 consecutive passes.

    If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.

    Let us know the result.
      My Computer


 

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