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Windows 7: BSOD, likely multiple issues, ntoskrnl.exe+ee2cb

14 Jul 2015   #1

Windows 7 Pro x64
BSOD, likely multiple issues, ntoskrnl.exe+ee2cb

This pc has had fairly random BSOD for quite a while, you can see from all the minidumps. One frequent trigger was going into or coming out of sleep mode. Recently I learned that Win 7 and SSD + sleep didn't play well so I made some adjustments there.

From looking at bluescreenviewer several of the BSOD have been related to AMD/ATI driver, I just updated these a few days ago, and have had 2 BSOD since, though I don't know if they are related.

I'm not really sure what will be the best way for you to look at this, some of the issues may have been fixed as time went on. I had some problems with the intel rapid storage driver iaStorA.sys for a while, but I updated those drivers and I think that issue was fixed.

I am suspecting, bad memory module or ATI/AMD drivers messed up somehow. The BSOD have been fairly infrequent so I never bothered to check this before. I will run a memtest on it while waiting for your responses. Thanks

My System SpecsSystem Spec
14 Jul 2015   #2

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM

Not knowing what dates you performed what actions on really leaves us guessing to a point, however there are a couple of things showing that can be addressed to see if we can whittle down the issues and work from there.
There has been mention of memory corruption in a couple of dumps (0xA) but that's down to the ATI driver. You've also experienced a 0x116 which is a VIDEO_TDR_ERROR (Timeout Detection Recovery) which means there is an issue with the graphics card. As the ATI driver has been mentioned in other STOPs we'll start there first.
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

Use !analyze -v to get detailed debugging information.

BugCheck 116, {fffffa801b816010, fffff8800500ccec, 0, 2}

Unable to load image \SystemRoot\system32\DRIVERS\atikmpag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
Probably caused by : atikmpag.sys ( atikmpag+ccec )

Followup: MachineOwner

: kd> lmvm atikmpag
start             end                 module name
fffff880`05000000 fffff880`050a8000   atikmpag T (no symbols)           
    Loaded symbol image file: atikmpag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
    Image name: atikmpag.sys
    Timestamp:        Tue Jun 23 02:10:51 2015 (5588B21B)
    CheckSum:         000AA93B
    ImageSize:        000A8000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Download the last known working driver from here and save it to your desktop. Download DDU and follow Display Driver Uninstaller: How to use to remove all traces of your current driver. Reboot and install the downloaded driver. See how stable the system is then and report back.

Also Avira has been flagged.
fffff880`03eb7bc8  fffff880`05193b71Unable to load image \SystemRoot\system32\DRIVERS\avipbb.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for avipbb.sys
*** ERROR: Module load completed but symbols could not be loaded for avipbb.sys
Uninstall Avira and install MS Security Essentials and MalwareBytes.

Note   Note
Make sure you uncheck the 'Enable Free Trial' box when installing.

Complete these steps and test the system under normal use. Report back, uploading any new dump files if they happen.
My System SpecsSystem Spec
14 Jul 2015   #3

Windows 7 Pro x64

So I did actually use DDU and install latest drivers about 3 days ago. Is that ATI driver error an older one? I see June 23 on the log there. I can certainly reinstall again, but if the latest BSOD weren't also pointing to it then I'm not sure it would help.

Hmm, strange about Avira causing issue but I'll remove it for now.
My System SpecsSystem Spec

14 Jul 2015   #4

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM

Try 14.4 WHQL driver for your card, that's a pretty stable driver.

It's really not surprising Avira is causing issues, most AVs cause BSIDs on a regular basis.
My System SpecsSystem Spec
31 Aug 2015   #5

Windows 7 Pro x64

It took a very particular method to reinstall the drivers, but since then the system has run great, no BSOD. Using AMD 15.7 drivers as well, which gave a little boost to performance over the older ones even. Thanks all
My System SpecsSystem Spec

 BSOD, likely multiple issues, ntoskrnl.exe+ee2cb

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