116 BSOD, even after replacing graphics card and reinstalling drivers

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  1. Posts : 13
    Windows 7 64-bit
       #1

    116 BSOD, even after replacing graphics card and reinstalling drivers


    Here's my original thread at MS forums:

    Lots of random BSODs, trying to figure out what is going bad - Microsoft Community

    There are links to dump files and bluescreenview screenshots there and a description/history of the problem.

    Turns out my old GTX 680 did have some issues which were made clear when it crashed during benchmark on my second system (which has no issues otherwise). So I bought a new reference GTX 970 and it ran great on the second system. Now after coming back to the first system, it's still crashing!

    Here's the info from the utility in the sticky in this forum:

    https://onedrive.live.com/redir?resi...int=file%2czip

    EDIT: Attached file to this post as well.

    Anything in July or after is with the new GTX 970.

    I'm beginning to think it either really is a PSU issue (as per original thread, I tested the PSU with a digital voltmeter and it was fine, but I did not test it under load), some freak motherboard issue (but it didn't crash once while using onboard intel graphics), or driver issue (looks like maybe directx?).

    I'm waiting to upgrade to Windows 10 to see if the DX12 will end the crashes. My friend had BSOD issues on his new build and upgrading to Win 10 insider preview fixed it. I'm reluctant to upgrade to the insider preview, but if it keeps crashing to the point of being unusable, I might try it, barring better advice obtained here.

    Thanks for any help you can provide, this has driven me crazy and I've already spent $350 trying to fix it!

    The problem suddenly appeared in May 2015 out of nowhere (system was built/installed in summer of 2011). It is not overclocked anymore, and to be doubly sure, I reset BIOS to defaults today and it still crashed (actually, it just plain shut off!).

    System:

    Maximus IV Gene-Z Micro-ATX
    Core i5 2500k
    16gb ram
    gtx 970
    wd 1tb with 128gb sandisk ssd for intel bios caching (64gb set for caching)
    Windows 7 x64
    corsair ax750 psu from summer 2011

    EDIT: Note, the GTX 970 has not crashed while gaming once. These were all from Windows desktop/Google chrome/VLC/whatever
    Last edited by subzerogts; 15 Jul 2015 at 01:35.
      My Computer


  2. Posts : 13
    Windows 7 64-bit
    Thread Starter
       #2

    Oh and I ran SFC /scannow and stuff. When I tried to do it specifically on some of those directx files (mms), it said it couldn't do it. Even in safe mode.

    System is stable in Safe Mode too.

    I've also tried various Nvidia drivers, using driver sweeper/uninstaller (DDU one) each time. Including before installing the latest drivers when I put in the new video card.
      My Computer


  3. Posts : 6,741
    W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
       #3

    Can you upload the files directly to the site please. Screenshots and Files - Upload and Post in Seven Forums
      My Computer


  4. Posts : 13
    Windows 7 64-bit
    Thread Starter
       #4

    Ok, I've attached it to this post.
      My Computer


  5. Posts : 13
    Windows 7 64-bit
    Thread Starter
       #5

    Hi, can someone take a look at the logs and tell me what they think?
      My Computer


  6. Posts : 6,741
    W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
       #6

    I'll get round to this tonight, bear with me please I apologise for the delay.
      My Computer


  7. Posts : 13
    Windows 7 64-bit
    Thread Starter
       #7

    No problem, thanks for taking the time!
      My Computer


  8. Posts : 6,741
    W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
       #8

    I've just looked at the logs and there are a couple of important files missing that we use to get the full picture. Could you run the tool again please and upload the resulting .zip file. Don't worry, sometimes this can take two or three times to capture everything.
      My Computer


  9. Posts : 13
    Windows 7 64-bit
    Thread Starter
       #9

    Okay, how's this
      My Computer


  10. Posts : 6,741
    W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
       #10

    Still some files missing, give it another try please mate.
      My Computer


 
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